Re: [rt-users] migrate 3.8.9 to current

I'm very curious to hear other responses/experiences, but if it were me I would shift the old 3.x onto the new hardware and then go through the upgrade procedures to bring it up to 4.x. Maybe not necessary(?), but it would make me feel better that the database gets all the required changes made

[rt-users] migrate 3.8.9 to current

I have a very old instance of RT running on ancient hardware. I'd like to port it over to a new server and current version. I've got a vanilla install of 4.2.12 on the new server with a mysql database, and I've exported/imported the rt3 database from the old server to the new one. I'm looking fo

Re: [rt-users] RT 4.4 RC1 Update

OK. For those who care I removed the entire CPAN directory and re-created it on the second user I was trying as. A *make testdeps* found missing dependencies and a *make fixdeps* was finally able to install them. I am now able to restart Apache and login to RT4.4! Max -- Max McGrath

Re: [rt-users] RT 4.4 RC1 Update

Each user can configure their own Perl repository, so for system-wide module availability I always install (via CPAN) as root. I suppose you could also do it as the same user that the webserver is running under, but I have not tested that. From: rt-users [mailto:rt-users-boun...@lists.bestpract

Re: [rt-users] RT 4.4 RC1 Update

It might be helpful to try installing those modules from CPAN. You might get some more verbose output about why the install is failing. From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Max McGrath Sent: Friday, November 20, 2015 10:34 AM To: Shawn Moore Cc: rt-user

Re: [rt-users] RT 4.4 RC1 Update

Weird... I try make testdeps as a different user and now I see the following. Not sure why the other user I tried as reported everything as OK: SOME DEPENDENCIES WERE MISSING. CORE missing dependencies: Scope::Upper ...MISSING Data::Page::Pageset ...MISSING JavaScript::Mi

Re: [rt-users] RT 4.4 RC1 Update

I also just tried the following. Again, not an expert, just guessing: root@help:/tmp/rt-4.4.0rc1# perl -MCPAN -e shell Terminal does not support AddHistory. cpan shell -- CPAN exploration and modules installation (v1.960001) Enter 'h' for help. cpan[1]> install Scope::Upper Going to read '/home

Re: [rt-users] RT 4.4 RC1 Update

Thanks for the reply Shawn! When I do make fixdeps I get 'All dependencies have been found'. Max -- Max McGrath Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu On Fri, Nov 20, 2015 at 12:02 PM, Shawn Moore wrote:

Re: [rt-users] RT 4.4 RC1 Update

On 2015年11月20日 at 12:56:15, Max McGrath (mmcgr...@carthage.edu) wrote: > Hello - Hi Max, > Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment to > give you some feedback. Hopefully this is the proper place to post this: Thank you for testing the RC! This is a perfectly fin

[rt-users] RT 4.4 RC1 Update

Hello - Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment to give you some feedback. Hopefully this is the proper place to post this: The upgrade itself wasn't too bad. I had users with data in the ExternalAuthId column in the Users table, so once I got past that the inst

Re: [rt-users] RT::Extension::MobileUI +rt-4.2.12

Mobile is natively supported in 4.0 and greater. Just access your RT webpage with a mobile user agent and you should have no problems. You'll find mobile.css in your rt4/share/css folder. From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of wajdi Sent: Friday, November

Re: [rt-users] :Extension::MobileUI +rt-4.2.12

On 20 Nov 2015, at 5:37, wajdi wrote: Hello, How can i access to my rt-4.2.12 with mobile interface? With rt-4.0 or greater we have Did you read the "DEPRECATED" section of that page? RT::Extension::MobileUI but with rt-4.2.12 I do

[rt-users] RT::Extension::MobileUI +rt-4.2.12

Hello, How can i access to my rt-4.2.12 with mobile interface? With rt-4.0 or greater we have RT::Extension::MobileUI but with rt-4.2.12 I don't know. Please help me thanks