[rt-users] View dashboard of another user who's searches depend on __CurrentUser__

Hi all, I have a dashboard, in which there are searches that depend on __CurrentUser__, so each user that accesses the dashboard can only see tickets owned by them. If someone is away, i would like someone else to be able to see the dashboard of the absent person. I don't want to give them

Re: [rt-users] View dashboard of another user who's searches depend on __CurrentUser__

Hi Woody Not sure what your overall goal is however I have put our staff into GROUPS based on the teams they are in. We then have searches that are for _CurrentUser_ as well as other searches that are based on OWNERGROUP = x. We then have saved searches visible to each GROUP so that

[rt-users] RT SelfService

Hello, In Use of the SelfService interface can create a user with password manually without automatic generation of password? If yes how can I do it ? Thank you for all

[rt-users] fulltext index update failure (RT 4.2.12)

Hello, We have juste upgraded our RT this morning to version 4.2.12 (from 4.2.6) and MySQL to 5.6 (from 5.5) in order to implement the full text indexing. It works, but when running /appli/rt4/sbin/rt-fulltext-indexer to update the table AttachmentsIndex, it stops with an error : extract

Re: [rt-users] RT 4.4 Assets

1. Assets can be linked to other assets (refers to, etc) 2. Assets can be associated with multiple people through a variety of roles. On Thu, Jan 21, 2016 at 4:45 PM, Armen Tashjian wrote: > I have not had the opportunity to upgrade to 4.4, however I was curious > about