[rt-users] RT 4.2.12 : Custom Fields not working

Hello, Custom fields do not work after migrating from version 4.2.0 to 4.2.12 release, tickets are not updated. The logs indicate nothing , no trace of activies for custom fields . An idea of ​​what it may come ? In advance thank you for your help Horst

Re: [rt-users] RT 4.2.12 : Custom Fields not working

Hi, On Mon, Jan 25, 2016 at 7:45 AM, Kriegers Horst wrote: > Hello, > > > > Custom fields do not work after migrating from version 4.2.0 to 4.2.12 > release, tickets are not updated. That shouldn't be the case. Do you have any JS or callbacks that would be "interfering"

Re: [rt-users] Kanban / agile workflows?

On 04.03.2014 06:49, Biju Chacko wrote: > Chris Herrmann gmail.com> writes: >> Hi guys, >> >> Just wondering if there are any plugins or ?? That would >> facilitate alternative ways of visualising "work >> to do" like agile or kanban or ?? >> >> I'm thinking this could be helpful for teams >>

Re: [rt-users] View dashboard of another user who's searches depend on __CurrentUser__

HI Sally, Thanks for your input. My overall goal is to make it easy for another team member to take over another's work while they are away. Since each person is using the same dashboard all based on __CurrentUser__, only someone logged in as user X can see user X's tickets. Your idea of

Re: [rt-users] sort tickets in queue by email (Dumitru Catalin

Show the calls to rt-mailgate from your configuration file(s). On Sat, Jan 23, 2016 at 11:51 PM, Dumitru Catalin wrote: > Yes, i use rt-mailgate and postfix, and i set the corresponding alias in > /etc/aliases > > În sâm., 23 ian. 2016 la 21:08, Ram

[rt-users] REST to Create Ticket and Users from Customer List

Greetings, I can populate my Users from my customer list through the REST Interface. I have some custom fields like IDNumber and others... I've tried like that: CF.{IDNumber} = 999888 and CF- IDNumber = 999888 And CF-'IDNumber' = 999888 The user was created! But were not filled. I have the

[rt-users] RT - DataDog Integration

Has anyone ever attempted to integrate RT with DataDog and it's web api or configurations? I've seen some integrations with "SendNagiosAlert" but was wondering if anyone had done something similar with DataDog? I'm starting to play with it now using this -

Re: [rt-users] Set custom field on a transaction via REST?

Hey, On Wed, 2016-01-20 at 08:28 -0600, Matt Zagrabelny wrote: > I don't believe the 1.0 REST API supports txn CFs. > > Some options are: > > * Hack together something for the 1.0 REST. > * Totally bypass the REST and do something via perl executables and > ssh. > * Try out the new REST