Re: [rt-users] RT CLI login

2016-04-29 Thread Dustin Graves
Hi Dave,

There are two ways to authenticate for the RT CLI.

The first is environment variables RTUSER and RTPASSWD

The second is an RT Config file .rtrc in your user’s home directory:
server http://your.rt4.installation 
user your.rtusername
passwd your rt password

I would verify that you can login to RT with your credentials before using the 
CLI if you have doubts as to their validity. You can use any user with the CLI, 
but you will be limited by their permissions. Generally it is recommended to 
make a user specifically for use with the CLI so you can grant only the 
permissions that you need.

You can take a look at the wiki here for more information: 
http://requesttracker.wikia.com/wiki/CLI 


Thank you,
Dustin

> On Apr 29, 2016, at 1:20 PM, Dave Florek  wrote:
> 
> Hi,
> 
> I'm trying to use RT CLI to issue several commands however it asks for a 
> password and none of the ones I initially generated are working. Does the rt 
> cli program use the root password to work? I get an error (302) found each 
> time I attempt a login.
> 
> Sincerely,
> -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016



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RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016


[rt-users] RT CLI login

2016-04-29 Thread Dave Florek
Hi,

I'm trying to use RT CLI to issue several commands however it asks for a
password and none of the ones I initially generated are working. Does the
rt cli program use the root password to work? I get an error (302) found
each time I attempt a login.

Sincerely,
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016