Re: [rt-users] can't paste images in line

2016-06-07 Thread Andrea Caputto
Thanks. El El mar, 7 de jun. de 2016 a las 18:35, Emmanuel Lacour < elac...@easter-eggs.com> escribió: > Le 07/06/2016 à 19:35, Andrea Caputto a écrit : > > are you sure that extension is working for RT 4.4? > > > > I don't know, I do not have 4.4 on production servers yet (will do soon). > --

Re: [rt-users] can't paste images in line

2016-06-07 Thread Emmanuel Lacour
Le 07/06/2016 à 19:35, Andrea Caputto a écrit : > are you sure that extension is working for RT 4.4? > I don't know, I do not have 4.4 on production servers yet (will do soon). - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016

Re: [rt-users] remove large attachments and replace with download link

2016-06-07 Thread Emmanuel Lacour
Le 07/06/2016 à 23:23, Hugo Escobar a écrit : > We need to give our users the possibility of receiving large files (say >> 10MB) > > Knowing the attachment size limit all email services impose, we thought > there should be a way to tell RT to replace large attachments with a > download > link

[rt-users] remove large attachments and replace with download link

2016-06-07 Thread Hugo Escobar
We need to give our users the possibility of receiving large files (say > 10MB) Knowing the attachment size limit all email services impose, we thought there should be a way to tell RT to replace large attachments with a download link when constructing the email message allowing the user to

[rt-users] Trouble Forwarding History When it's over a few KB

2016-06-07 Thread Daniel Moore
Hello, Just curious to know if any has had an issue when they try to forward the History on a Ticket and it not go through the mail system when it's larger than 100 KB? I can send if I only forward one section but there are times when we need to forward more. Most of the time we need the

Re: [rt-users] Escaping '<' and '>' in comments/replies and canned responses.

2016-06-07 Thread Barton Chittenden
On Fri, Apr 22, 2016 at 1:27 PM, Barton Chittenden < bar...@bywatersolutions.com> wrote: > In a further twist, html entities display correctly on the "Article > Display" page, but when the canned response is actually *used*, I see > html entities in the reply editor... but if I include text like

Re: [rt-users] can't paste images in line

2016-06-07 Thread Andrea Caputto
are you sure that extension is working for RT 4.4? Thanks El vie., 3 jun. 2016 a las 10:43, Emmanuel Lacour () escribió: > Le 03/06/2016 à 15:25, Andrea Caputto a écrit : > > Hello Emmanuel thanks for your comment, it is right if i put : > > > >

Re: [rt-users] Alternative GUIs for RT?

2016-06-07 Thread Vegard Vesterheim
On Wed, 1 Jun 2016 15:17:15 +0200 Christian Loos wrote: > Am 01.06.2016 um 11:53 schrieb Vegard Vesterheim: >> I tried to register a new User Custom Field, naming the Field >> 'PreferEditDisplay', and allowing two values for the field: 'Edit' or >> 'Display'. I have