[rt-users] RT Wiki closed down?

2016-07-13 Thread Dion Gullotta
Anyone know why many of the pages on the RT wiki are coming up saying the RT wiki is being closed down? For example the code snippets page http://requesttracker.wikia.com/wiki/CodeSnippets Does not work. Some pages like this one still work http://requesttracker.wikia.com/wiki/Contributions

Re: [rt-users] RT Wiki closed down?

2016-07-13 Thread Dion Gullotta
Disregard, looks like it has moved, for example CodeSnippets is at: https://rt-wiki.bestpractical.com/index.php?title=CustomConditionSnippets Please accept my apologies for the interruption. Dion -Original Message- From: Dion Gullotta Sent: Thursday, 14 July 2016 9:24 AM To:

Re: [rt-users] Assign/limit ticket ownership to queue users

2016-07-13 Thread Tom Robinson
bump! On 11/07/16 23:05, Jim Brandt wrote: > > On 7/10/16 7:53 PM, Tom Robinson wrote: >> I'm trying to assign/limit ticket ownership to groups of users for specific >> queues. >> >> What I'd like to see in the ownership drop-down menu is just the users that >> have been granted access >> to

Re: [rt-users] Any insurance company uses RT?

2016-07-13 Thread Jim Brandt
Hi Ákos, Since RT is open source, there is no official list of who uses it, but you can find a self-reported list on the wiki: https://rt-wiki.bestpractical.com/index.php?title=RTUsers You might get some other responses on the list here too. There are definitely many insurance companies of

[rt-users] Any insurance company uses RT?

2016-07-13 Thread akos . torok
Dear RT Users, We use RT since ages (2005) and some of our clients asked us to show the RT for an insurance company. So I did. The insurence company likes the RT, but before they make a final decision, they want to know if any other insurance company in the world uses RT. If anybody know such a

Re: [rt-users] Searching ticket subjects

2016-07-13 Thread Nilesh
On Wed, Jul 13, 2016 at 12:03 AM, Kenneth Marshall wrote: > On Tue, Jul 12, 2016 at 11:06:44PM +0530, Nilesh wrote: > > ... > > > > > Does the default RT strip that off? Because I'm not seeing in one > recent > > > > > duplicate created in the manner I described. > > > > > > > > >