On Fri, 19 Aug 2016 16:35:07 +0200
Claes Merin wrote:
> We are using sphinx (since last night) for FTS searches.
>
> Setup is as described in this excellent guide:
>
> http://blog.christosoft.de/2016/07/rt4-request-tracker4-fulltext-search-sphinx-debian-jessie/
Is there a reason you're not usin
On Fri, 19 Aug 2016 15:26:12 +0300
Woody - Wild Thing Safaris wrote:
> My correspond scrip adds a table of CF values to the correspond email
> from the template, and sends to the client. I would like those same
> changes appended to the transaction content that appears in the history,
> so it m
I've been poking around the net and found
https://github.com/cwebberOps/rt-vagrant, it's six years old, and points to
base boxes that are no longer hosted.
Is there a recent install?
--Barton
-
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
I wasn't able to figure out the problem. We were trying to install the
Request Tracker that was current in the Ubuntu repository. After trying a
clean reinstall a few times I decided to get it direct from Best
Practical's site. The version in the repository may have been RT 4.2 so
another motiva
We are using sphinx (since last night) for FTS searches.
Setup is as described in this excellent guide:
http://blog.christosoft.de/2016/07/rt4-request-tracker4-fulltext-search-sphinx-debian-jessie/
We also ran in to the problem described here, and I was thinking if one
could resolve it by includ
Due to multiple requests, we are moving the LA training to Q1 2017. While there
was heavy interest many folks said they couldn't swing our original dates. Stay
tuned for new dates soon!
Also, we're thrilled to announce RT/RTIR training in Boston, October 24-26!
Please join us in our hometown fo
Hi Woody,
On Fri, Aug 19, 2016 at 7:26 AM, Woody - Wild Thing Safaris
wrote:
> HI all,
>
> My correspond scrip adds a table of CF values to the correspond email from
> the template, and sends to the client. I would like those same changes
> appended to the transaction content that appears in the
HI all,
My correspond scrip adds a table of CF values to the correspond email
from the template, and sends to the client. I would like those same
changes appended to the transaction content that appears in the history,
so it matches what was sent to the client and we know easily what was sent.
Hi all,
I did not succeed in working out how to get around it by using
callbacks, but instead added some code to remove the values if the user
is a member of some group.
I did this hack, which might be useful to someone someday
note i only edited the Freeform custom field file as that's all
