I very much appreciate your response. This is what this gave me:
 [Mon Dec 5 23:22:01 2016] [warning]: AddWatcher Status: 0
 [Mon Dec 5 23:22:01 2016] [warning]: AddWatcher Message: That
role is invalid for this object ((eval 471):15)
The custom role indeed
On Dec 5, 2016, at 12:21 PM, Stephen Switzer
Please excuse the re-post, but I've made some progress today, and I think I
just need a tweak. I have the following code in "Custom action preparation
Your english is much better than my french :)
I've cc'd the RT users list as they may have additional suggestions.
The short answer is no I don't believe your problem is caused by TLS
You seem to be mixing up the new RT 4.4 LDAP configuration syntax with
Please excuse the re-post, but I've made some progress today, and I
think I just need a tweak. I have the following code in "Custom action
# Load the custom group from RT
my $groupObj = RT::Group->new($RT::SystemUser);
On 2016-11-17 12:45 pm, Stephen Switzer wrote:
> I have customers with hundreds of employees, and a few of them submit
> tickets. With RT and RTIR, what's the best way to allow a customer to log in
> and see tickets in both RT and RTIR that users in their company have
> submitted? Can I
On Mon, Dec 05, 2016 at 02:02:19PM +, Joel Bergmark wrote:
> I have a problem with "On Correspondance Notify Requestor".
> In some cases we have a requestor like but we get replys
> from hence the global rule "On Correspondance Notify
I have a problem with "On Correspondance Notify Requestor".
In some cases we have a requestor like but we get replys from
hence the global rule "On Correspondance Notify
Requestor" applies and sends a mail to the random@ causing a bit of confusion.
--- Begin Message ---
Anyone knows hoy can you search by a specific custom role value?
I couldn't find the input field in the query composer.
Thanks in advance,
--- End Message ---
RT 4.4 and RTIR training sessions, and a new workshop day!
Some of our users see a different list query format then others. If you
open a Queue and click Advanced, you see a textarea labelled "Format"
The content of this textarea is identical with the value of
$DefaultSearchResultFormat defined in etc/RT_SiteConfig.pm
If I change the value in the
forgot the attachment
- Ursprüngliche Mail -
> Von: "Sternberger, Sven"
> An: "rt-users"
> Gesendet: Montag, 5. Dezember 2016 09:40:25
> Betreff: Re: [rt-users] Lost emails!
> it would be very helpful if somebody
it would be very helpful if somebody could look at my overlay if it is
syntactical correct overlay file.
I found maybe my problem. I've just copied the original file
to SendEmail_Local.pm and make my changes. But when I looked at the end of
the copied file I found
Mail list logo