Hi,
I'm trying to write a custom action in a scrip and I need the portion of
code to get the value of the current user's organization field,
Anyone can help me please ?
Thanks in advance
Hello,
I've created some custom fields for the the 'ticket creation' form, and I
would like for certain users to be able to fill in theses custom fields
when creating a new ticket so I have given them the right to see and modify
CF, but also I don't want them to be able to modify the values for th
Hi everyone,
On ticket creation I would like to freeze the requestor field to be set to
the user's email, RT does it by the default but let the field modifiable by
the user and they can put any mail address there so I would like to freeze
that field.
anyone have an idea how I can do that ?
Than
Hi everyone,
How can I configue RT to use an SMTP server instead of sendmail ?
Thanks in advancre,
Hi everyone,
I'm running RT 4.2 with sendmail as a MTA, I would like to know what is the
optimun configuration that will make RT not take much time when performing
an action that need emails sending, for example what should I choose as
value in
Set( $SendmailArguments, "??" );
Thanks in advan
2015 15:20:44 +0100 ABD EL MALEK BOUBARNOUS
> wrote:
> > Hi everyone,
>
> Please stop cross-posting. Your questions are best suited for
> rt-users, not rt-devel.
>
> > I've just deployed RT 4.2 on Apache2 in my localhost machine, I also
> > configured it to send
Hi everyone,
I've just deployed RT 4.2 on Apache2 in my localhost machine, I also
configured it to send mails with sendmail mail transfer agent, since then
I'm experiencing slowness when creating tickets,(it takes about a minute).
Does anyone know why is that due to ? is it sendmail ?
Thanks in
Hi everyone,
I would like to deploy RT 4.2.9 on apache2 with FastCGI mod in localhost,
What should I put as values in the RT_SiteConfig.pm?
Set( $WebDomain, '?' );
Set( $WebPath, '??' );
Set( $WebPort, '??' );
and what value should I put in the apache2 conf file ?
Thanks
Hi everyone,
I am using RT 4.2.9 with the frensh translation and I would like to know
witch file I should edit to modify some expressions in the translation
with the ones I like.
Thanks in advance,
>
>
>
> Sally Ainsley | Lifecycle Software |
>
>
>
> *From:* rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On
> Behalf Of *ABD EL MALEK BOUBARNOUS
> *Sent:* 27 April 2015 11:14
> *To:* rt-users@lists.bestpractical.com
> *Subject:* [rt-users] How to ma
Hello everyone,
I would like to know how to make a field mandatory in RT, custom field for
instance.
Thanks in advance,
Hello everyone,
I would like to restrict access for some users so they can see only tickets
of which they are owners, does anyone have an idea on how to do this ?
Thanks in advance,
h a use case.
>
> Maybe you can provide some more detail around what you are trying to
> achieve.
>
> --
> Regards,
>
> Aaron
>
> On Fri, 24 Apr 2015 at 6:14 am ABD EL MALEK BOUBARNOUS <
> abdelmalekboubarn...@student.emi.ac.ma> wrote:
>
>> Hi everyone,
Hi everyone,
I would like to know how to enable an unprivileged user to
be assigned tickets.
Although I'm giving the 'OwnTicket' right to the unprivileged group I
can't see the name of the unprivileged user in dropdown list for theowner
field when creating a new ticket. can you please tell wh
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