Re: [rt-users] RT 4 on Amazon EC2

[Andrew Huddleston]

I had this issue the other day using Amazon Linux AMI.  Stand alone server 
would run, but httpd would spike to 100+% cpu, no error, no logs, no output.. 
eventually I gave up and used the Centos7 AMI, worked like a dream first time. 
I now run rt4 in aws.

Andrew Huddleston

On 22 Feb 2017, at 6:12 am, François Meehan 
<fmee...@vuwall.com<mailto:fmee...@vuwall.com>> wrote:

Hi,

I have restored a production instance of RT to an Amazon EC2 t2.small virtual 
machine. It has 2 Gig of RAM.

I can’t get Apache with Mod_FCGI to work but RT will run ok when using the 
stand alone server.


There are no error message to help.

One particularity of EC2 is that is does not have a memory Swap file 
configured. I wonder if this can cause the issue.

Has anyone successful at running RT 4 on EC2?

Thanks in advance,

--

[VuWall]<https://vuwall.com>François MEEHAN
IT Administrator
Administrateur TI   T: +1 514-505-4436
Skype: VuWall-Support



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[rt-users] Installion error RT-Extension-QuickCalls

[Andrew Huddleston]

Hi

trying to install the RT-Extension-QuickCalls plugin, please see the below 
output error.

$ perl Makefile.PL
Cannot determine perl version info from lib/RT/Extension/QuickCalls.pm
Using RT configuration from /opt/rt4/lib/RT.pm:
html   => /opt/rt4/local/plugins/RT-Extension-QuickCalls/html
lib=> /opt/rt4/local/plugins/RT-Extension-QuickCalls/lib

 Error: Your installed version of RT (4.4.1) is too new; this extension
only works with versions older than 4.4.0.

Has anyone got a "fix" for this?


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