Re: [rt-users] REST API for Assets

I'm sure we could convince > BestPractical to roll it into 'core' so that everyone would benefit. > > Best, > Josh > > On Wed, Nov 23, 2016 at 3:26 PM, Bart Bunting <bart.bunt...@ursys.com.au> > wrote: > >> Hi, >> >> Is there a REST API for assets in RT? &

[rt-users] REST API for Assets

Hi, Is there a REST API for assets in RT? I can't find any documentation for it. Can anyone shed any light on if it exists or is in the works? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR training sessions, and a new workshop day

[rt-users] "Show results" link?

to return to the search as in previous version. Is there a way of reenabling this behaviour or should I simply write my own customization to add this? I've looked through the config options and can't see anything that suggests it's configurable. Kind regards Bart -- Bart Bunting - URSYS PH: 02 87

Re: [rt-users] Error when initializing database with external auth enabled

;sh...@bestpractical.com> writes: > On 2016年5月24日 at 20:27:02, Bart Bunting (bart.bunt...@ursys.com.au) wrote: >> Hi there, > > Hi Bart, > >> I may be just missing something but this is failing miserably for me and >> I am not sure what the correct way to fix it is: >> &g

Re: [rt-users] Reproducible RT Configuration management

things when the > | code is run multiple times. > | > | My solution is working although it feels clunky. > | > | I guess one better option would be a full puppet implementation modeling all > | of > | Rt's configuration. That just felt like a job far too big to tackle :(. >

[rt-users] Reproducible RT Configuration management

ull puppet implementation modeling all of Rt's configuration. That just felt like a job far too big to tackle :(. Does anyone have any suggestions or stories of how they are managing this situation? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Trainin

Re: [rt-users] Error when initializing database with external auth enabled

ove it because it is now in > core. It's not clear to me if your RT_SiteConfig.pm is from an earlier > RT version. If so, you will need to make some updates due to the RT > version change: > > https://docs.bestpractical.com/rt/4.4.1/UPGRADING-4.4.html > > On 5/25/16 10:21 PM,

Re: [rt-users] Error when initializing database with external auth enabled

ml > > -- > Peter > > On Wed, May 25, 2016 at 2:26 AM, Bart Bunting <bart.bunt...@ursys.com.au> > wrote: >> >> Hi there, >> >> I may be just missing something but this is failing miserably for me and >> I am not sure what the correct way to fix it i

[rt-users] Error when initializing database with external auth enabled

uine issue? Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016

Re: [rt-users] Problems with external auth and double prompting for authentication

rivileged, 1); >> >> # sync Groups from LDAP into RT >> Set($LDAPGroupBase, 'cn=accounts,x'); >> Set($LDAPGroupFilter, '(&(objectClass=groupofnames)(cn=helpdesk-*))'); >> Set($LDAPGroupMapping, {Name => 'cn', >> Description => 'description', >> Member_Attr=> 'member', >> Member_Attr_Value => 'dn', >> }); >> >> As above all the ldap stuff appears to work apart from the double >> request for authentication. >> >> >> >> Kind regards >> Bart >> > - > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Washington DC - May 23 & 24, 2016 Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

Re: [rt-users] Problems with external auth and double prompting for authentication

red by an Apache > configuration, so if your goal is to have just RT authentication, you > might compare your Apache configuration with the example in the docs: > > https://docs.bestpractical.com/rt/4.4.0/web_deployment.html > > On 5/11/16 3:50 AM, Bart Bunting wrote: >

[rt-users] Problems with external auth and double prompting for authentication

f appears to work apart from the double request for authentication. Kind regards Bart -- Bart Bunting - URSYS PH: 02 87452811 Mbl: 0409560005 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016