[rt-users] Displaying requester organization in web interface

2008-09-30 Thread Emmanuel Dreyfus
will provide the right value, but that seems overkill, since the value already exists in RT's database. There must be something simplier. Any hint? -- Emmanuel Dreyfus [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinf

Re: [rt-users] Displaying requester organization in web interface

2008-09-30 Thread Emmanuel Dreyfus
On Tue, Sep 30, 2008 at 03:45:20PM +, Emmanuel Dreyfus wrote: > I need to display requesters's organization in the web interface. I > suspect it can be done with the request constructor, but I have not > found how I can add a field in the displayable fields. Oh, and th

Re: [rt-users] Search by Requestor Organization

2008-10-09 Thread Emmanuel Dreyfus
create a bar chart for it. > > What I want is a graph showing the number of tickets created in each > organization. I have exactly the same need, but it seems that intrusive modifications of RT are required to acheive that goal. -- Emmanuel Dreyfus http://h

[rt-users] users created from external authentication

2009-04-05 Thread Emmanuel Dreyfus
need so subclass RT::Interface::Web::WebExternalAutoInfo if I want to add the logic to read the other variables. Is there any example of how this should be done? -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org ___

[rt-users] charset troubles

2015-04-30 Thread Emmanuel Dreyfus
s, qw(utf-8 iso-8859-1 us-ascii windows-1252));Set($EmailOutputEncoding , 'iso-8859-1'); -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

Re: [rt-users] charset troubles

2015-04-30 Thread Emmanuel Dreyfus
lar, hence I assume it is the server-side handling that differ. -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

Re: [rt-users] charset troubles

2015-05-01 Thread Emmanuel Dreyfus
Emmanuel Dreyfus wrote: > The generated HTML for creating and updating looks similar, hence I > assume it is the server-side handling that differ. In database, I have in both cases contenttype: text/plain contentencoding: quoted-printable An attachment that displays correctly (ad

[rt-users] 3.6 theme?

2015-05-01 Thread Emmanuel Dreyfus
Hi I liked the ancient 3.6.x look of RT, but it is not available in latest releases. Is there a theme to bring it back? -- Emmanuel Dreyfus http://hcpnet.free.fr/pubz m...@netbsd.org

Re: [rt-users] charset troubles

2015-05-01 Thread Emmanuel Dreyfus
Alex Vandiver wrote: > Which database? In your original mail, you said: > > > p5-DBD-mysql-4.031 > > [...] > > postgresql-9.4.1 > > Which database are you using? PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list. -- Emmanuel Dreyfu

Re: [rt-users] charset troubles

2015-05-04 Thread Emmanuel Dreyfus
On Fri, May 01, 2015 at 05:53:58PM +0200, Emmanuel Dreyfus wrote: > PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list. I may be able to debug some of it, but I would need some hints: where is the attachment supposed to be converted into quited-printable? It happens thro

Re: [rt-users] charset troubles

2015-05-10 Thread Emmanuel Dreyfus
Emmanuel Dreyfus wrote: > After upgrading to RT 4.2.10, the problem vanished when updating tickets > on the web interface, but it still exists when creating a new ticket > from the web interface. The problem is still there with RT 4.2.11. Hints on how to fix it would be welcome. --

[rt-users] [SOLVED] Re: charset troubles

2015-05-14 Thread Emmanuel Dreyfus
Emmanuel Dreyfus wrote: > I just upgraded Apache to 2.4 and RT to latest 3.8, and I get a charset > problem: anything that enter RT through rt-mailgate is fine, but any non > ASCII character sent through the web interface gets corrupted: I get a ? > in a quare instead, which is