idea to install Request Tracket on a
> test VM in order to test this solution and get more familiar with its
> functionalities.
> You can find RT doc here : https://www.bestpractical.com/docs/rt/4.2/
>
> Hope it helped you,
>
> Regards,
>
> Loic Cadoret
> IT Technician
>
I have not yet deployed RT, and am spending time studying it before I do so.
There are many questions at this stage, but beyond what I have found in the
docs:
1. Is there some documentation on how to set up multiple queues? Our
university has several different offices that need separate queues, a
