[rt-users] MySQL Connect errorr

2008-04-17 Thread LDB
I am receiving the following error when I connect my apache instance of RT: [Thu Apr 17 08:57:46 2008] [error] [client 192.168.10.66] Connect Failed Client does not support authentication protocol requested by server; consider upgrading MySQL client\n at /opt/rt3/lib/RT.pm line 220\n My

Re: [rt-users] MySQL Connect errorr

2008-04-17 Thread LDB
Sure enough that was it ... :) It uses the old client protocol .. Thanks, LDB On Apr 17, 2008, at 9:17 AM, Ruslan Zakirov wrote: This problem is related to mysql and has nothing to do with RT. It's very well documented on mysql site. On Thu, Apr 17, 2008 at 5:02 PM, LDB [EMAIL PROTECTED

[rt-users] Mailer Issues

2008-04-18 Thread LDB
' by ldb (/opt/rt3/lib/RT/Ticket_Overlay.pm:756) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials

[rt-users] More Mail Errors from RT

2008-04-18 Thread LDB
Any help would be nice ... == /var/log/mail == Apr 18 15:14:42 rt postfix/pickup[23379]: 3A9DD97C89: uid=51 from=[EMAIL PROTECTED] orig_id=38CF997EE5 Apr 18 15:14:42 rt postfix/cleanup[3476]: 3A9DD97C89: message-id=[EMAIL PROTECTED] Apr 18 15:14:42 rt postfix/qmgr[22295]: 3A9DD97C89:

[rt-users] permission problems

2008-04-18 Thread LDB
This is quite frustrating .. I have a permissions problem which most likely cacades into sending mail problems .. Any ideas? == /opt/rt3/var/log/rt.log == [Fri Apr 18 19:47:13 2008] [crit]: No permission to create tickets in the queue 'NVDB' (/opt/rt3/lib/RT/Interface/Email.pm:243) [Fri Apr

Re: [rt-users] permission problems

2008-04-18 Thread LDB
On Apr 18, 2008, at 5:38 PM, roger wrote: On Fri, 2008-04-18 at 16:38 -0400, LDB wrote: This is quite frustrating .. I have a permissions problem which most likely cacades into sending mail problems .. Any ideas? == /opt/rt3/var/log/rt.log == [Fri Apr 18 19:47:13 2008] [crit

Re: [rt-users] permission problems

2008-04-18 Thread LDB
On Apr 18, 2008, at 5:38 PM, roger wrote: On Fri, 2008-04-18 at 16:38 -0400, LDB wrote: This is quite frustrating .. I have a permissions problem which most likely cacades into sending mail problems .. Any ideas? == /opt/rt3/var/log/rt.log == [Fri Apr 18 19:47:13 2008] [crit

[rt-users] Categories not showing when I log in ...

2008-04-21 Thread LDB
With the upgrade to 3.6.6 I am not seeing anything listed for Highest priority tickets that I own and longest neglected high priority tickets that I own, and there are no Top closers. Any ideas what I am missing? Thanks, LDB ___ http

Re: [rt-users] Categories not showing when I log in ...

2008-04-21 Thread LDB
On Apr 21, 2008, at 5:17 PM, Emmanuel Lacour wrote: On Mon, Apr 21, 2008 at 05:15:07PM -0400, LDB wrote: With the upgrade to 3.6.6 I am not seeing anything listed for Highest priority tickets that I own and longest neglected high priority tickets that I own, and there are no Top closers

Re: [rt-users] Categories not showing when I log in ...

2008-04-21 Thread LDB
On Apr 21, 2008, at 5:17 PM, Emmanuel Lacour wrote: On Mon, Apr 21, 2008 at 05:15:07PM -0400, LDB wrote: With the upgrade to 3.6.6 I am not seeing anything listed for Highest priority tickets that I own and longest neglected high priority tickets that I own, and there are no Top closers