Hello all,
I need a little bit of guidance/help with implementing below:
1.Count of cases acknowledged (where an email has been received to
a case and a comment or outgoing correspondence has been recorded on the same
day)
2.Count of cases unacknowledged
Can anyone
Hello all,
I'm having an issue when attempting to create a new article as the root
(SuperUser rights) account. It simply says Permission denied
I'm at a bit of a loss here. Root user has access to everything. Perhaps
there is an issue with our configuration somewhere, but unsure.
Has
