Re: [rt-users] Assets Extension 1.04 and Links

Anyone who can help me understand the links in RT and the way autosearch works and/or is configurable? Thank you. -- Peter On Fri, Apr 17, 2015 at 5:24 PM, Peter Viskup skupko...@gmail.com wrote: Hi all, would like to ask you how to work with the links for asset entry. At the moment - after

Re: [rt-users] Editing the translation

Should work to copy file /opt/rt4/share/po/fr.po to /opt/rt4/local/po/ and edit the local copy. -- Peter On Mon, Apr 27, 2015 at 2:55 PM, ABD EL MALEK BOUBARNOUS abdelmalekboubarn...@student.emi.ac.ma wrote: Hi everyone, I am using RT 4.2.9 with the frensh translation and I would like to

[rt-users] WikiText not decoded to HTML on Display

Hi all, just setup RT with Articles and CF type of wikitext. Unfortunately the value of this CF is not decoded to HTML and shown as is in DB. Example: Database entry: === General rules === Always create OS filesystem on separate disks. is shown without heading formatting and with all the '='

[rt-users] Assets Extension 1.04 and Links

for that. Unfortunately wasn't able to find information about it in documentation. Could anybody explain me this in more details? Thank you. -- Peter Viskup

Re: [rt-users] Ticket not created from external email using external auth

e > > https://github.com/bestpractical/rt-authen-externalauth/blob/master/lib/RT/Authen/ExternalAuth.pm#L118 > > Chris > > Am 04.11.2015 um 17:30 schrieb Peter Viskup: > > Dear all, > > would like to ask you for an expert view on our issue. > > > > We have RT 4.2

[rt-users] Ticket not created from external email using external auth

ss: skupko...@gmail.com, Name: skupko...@gmail.com, Password: , Privileged: , RealName: Peter Viskup (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:792) Nov 4 16:13:10 rt-server RT: [30252] Attempting to get user info using this external service: My_LDAP (/opt/rt4/

[rt-users] Custom Field validation extension

ptional Version]". The Mason cache was cleaned prior the ticket creation. Am I doing something wrong? -- Peter Viskup - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016

Re: [rt-users] Custom Field validation extension

string using the Admin/CF/Modify interface. -- Peter Viskup On Mon, Jun 13, 2016 at 11:13 AM, Peter Viskup <skupko...@gmail.com> wrote: > Hello all, > just extended the CFValidations in > /opt/rt4/local/html/Admin/CustomFields/Modify.html by > '(?#Version)^[0-9._\-]+$',

Re: [rt-users] which Perl version should one use with RT 4.4 on CentOS 6

Hello Boris, from readme [1] on github it is obvious the RT needs Perl as of version 5.10.1 and above. Readme file from 4.4 version has the same list of requirements. Some RT modules may have their own dependencies. You need to check them. [1] https://github.com/bestpractical/rt -- Peter Viskup

Re: [rt-users] Full text indexer issue with img html tag

other indexed attachments. This solved our issue with full text search. Thank you. -- Peter Viskup On Thu, Mar 31, 2016 at 6:49 AM, Alex Vandiver <a...@chmrr.net> wrote: > On Wed, 30 Mar 2016 21:32:37 -0700 > Alex Vandiver <a...@chmrr.net> wrote: >> What version of RT? That

Re: [rt-users] RT::Crypt::GPG with gpg-agent

On Wed, Mar 30, 2016 at 3:06 PM, Jim Brandt <jbra...@bestpractical.com> wrote: > > > On 3/30/16 7:52 AM, Peter Viskup wrote: >> >> Hello all, >> just trying to figure how to setup RT with use of gpg-agent. >> >> Tried to start gpg-agent this way: >&

[rt-users] RT::Crypt::GPG with gpg-agent

Hello all, just trying to figure how to setup RT with use of gpg-agent. Tried to start gpg-agent this way: root@server:~# gpg-agent --daemon --pinentry-program /usr/bin/pinentry-curses --home /opt/rt4/var/data/GnuPG And then in RT_SiteConfig.pm: Set( %GnuPG, Enable => 1,

[rt-users] Full text indexer issue with img html tag

(/opt/rt4/sbin/rt-fulltext-indexer:322) Processed attachment #3085 Anyone with another/better solution than removal of the affected ticket? -- Peter Viskup - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

[rt-users] Articles Wiki CF and Tables

Hello all, just wondering whether somebody tried to implement replacement of tables in Wiki custom field by 'cleartext tables'. At the moment we are using generator for cleartext tables: http://www.tablesgenerator.com/text_tables Anyone know better solution? Maybe some CKEditor plugin? -- Peter

Re: [rt-users] RTIR 3.2 and RT 4.4 compatibility

Based on the information from Best Practical there will be RTIR 3.4 released for RT 4.4 version. The RTIR 3.2 is not compatible with RT 4.4 version. On Mon, May 16, 2016 at 11:41 AM, Peter Viskup <skupko...@gmail.com> wrote: > Dear all, > would like to ask you whether the RT 4.4

[rt-users] RT Wikitext CF and newline character processing

estza" is the text in RT's DB "testxytestza" is the RT's HTML output [1] http://requesttracker.wikia.com/wiki/Rich_Text_Custom_Fields -- Peter Viskup - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

[rt-users] RTIR 3.2 and RT 4.4 compatibility

Dear all, would like to ask you whether the RT 4.4 and RTIT 3.2 are compatible. The download page [1] says the RTIR 3.2 is built for RT 4.2 only. [1] https://bestpractical.com/download-page -- Peter Viskup - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training

Re: [rt-users] Error when initializing database with external auth enabled

Couldn't this be related to RT::Authen::ExternalAuth migration to RT core since 4.4 version? https://docs.bestpractical.com/rt/4.4.0/UPGRADING-4.4.html -- Peter On Wed, May 25, 2016 at 2:26 AM, Bart Bunting wrote: > > Hi there, > > I may be just missing something