On 2016年5月24日 at 20:27:02, Bart Bunting (bart.bunt...@ursys.com.au) wrote:
> Hi there,
Hi Bart,
> I may be just missing something but this is failing miserably for me and
> I am not sure what the correct way to fix it is:
>
> Running rt 4.4.1 rc1 as of today.
I’m glad to hear it. :)
> When I
Hi Daniel,
On 2016年6月16日 at 13:30:18, Daniel M. via rt-users
(rt-users@lists.bestpractical.com) wrote:
> [/opt/rt4/local/html/Ticket/Update.html:200]
This suggests that you’d customized RT’s code directly, so I bet you are
running a 4.2-era (or older) /Ticket/Update.html file against RT 4.4.
On 2016年6月6日 at 4:14:57, Guadagnino Cristiano (guadagnino.cristi...@creval.it)
wrote:
> Hi Shawn!
Hi Cris,
> Uhm. The only thing I can think of is that I have added a custom role. Maybe
> this is the thing
> that's giving me problems?
>
> Apparently however the custom role is behaving
Hi Cris,
On 2016年6月1日 at 5:58:31, Guadagnino Cristiano (guadagnino.cristi...@creval.it)
wrote:
> Yesterday I upgraded from RT 4.2.12 to RT 4.4.0.
>
> Today I am sometimes getting errors like this:
>
> [30091] [Wed Jun 1 09:13:03 2016] [critical]: Couldn't create ticket groups
> for ticket
On 2016年5月21日 at 3:21:17, Woody - Wild Thing Safaris
(wo...@wildthingsafaris.com) wrote:
> Hi all,
Hi Woody,
> I've created a custom role "Transfer Operators" and i wanted to email
> all those people from a scrip/template, but i have found that the
> argument in ScripActions cannot take a word
On 2016年5月11日 at 13:54:01, Keith Creasy (kcre...@aph.org) wrote:
> Hello.
Hi Keith,
> We have a similar script, that doesn't use angular.js, that works.
>
> Any idea if RT is simply not compatible with Angular.js markup?
I’ve done some prototyping with Angular (1.x) within RT’s UI and I don’t
Hi Guadagnino,
On 2016年5月6日 at 3:08:53, Guadagnino Cristiano (guadagnino.cristi...@creval.it)
wrote:
> Shawn,
> I'm sorry but I think I still need some help.
>
> I disabled the single-member custom role and created a new
> multiple-member custom role.
>
> I applied it to a queue, and then I
On 2016年5月5日 at 4:45:55, Guadagnino Cristiano (guadagnino.cristi...@creval.it)
wrote:
> Hi all,
Hi Cris,
> I am trying to use the new "custom role" functionality in RT 4.4, but
> I'm not sure I understand how it works.
>
> I created the new "GroupManager" role and I assigned some queue
>
On 2016年3月25日 at 18:32:36, user1...@qet.be (user1...@qet.be) wrote:
> Hi all,
Hi U,
> Does anyone know if it is possible, or a good way to go to disable the links
> in the ticket
> history.
> I clarify:
> We get a lot of tickets where people send us phishing mails they received or
> mails
On 2016年2月11日 at 0:46:59, Yourevilness (sli...@onthenet.com.au) wrote:
> Hello,
Hi,
> Recently upgraded from 4.2.11 > 4.4.0 which has SLA in its core config. […]
> Doesn't appear to work. Can someone have a look over my settings or tell me
> what i'm missing?
Could you check each queue’s Basics
Hi Gavin,
On 2016年2月11日 at 10:20:44, Gavin Henry (gavin.he...@gmail.com) wrote:
> Undefined subroutine
> ::Authen::ExternalAuth::LDAP::CanonicalizeUserInfo called at
> /opt/rt4/sbin/../lib/RT/User.pm line 787.
Could you try loading that module in that bit of code, near
/opt/rt4/lib/RT/User.pm
Hi John,
On 2016年2月10日 at 2:11:18, John Andersen (j...@yvig.com) wrote:
> For background. this particular installation went live 10 years ago and has
> been carried over (mostly flawlessly I might add) from version to version
> over that 10 years; I try to stay on the most recent stable version.
On 2016年2月9日 at 15:57:44, Boris Epstein (borepst...@gmail.com) wrote:
Hello listmates,
Hi Boris,
Has anybody ever discovered a situation where all of a sudden your view resets
to a non-sensical view where your search, tickets, etc. configs - all the
advanced options - are gone and all you see
On 2016年1月11日 at 15:29:03, Max McGrath (mmcgr...@carthage.edu) wrote:
> Hello -
Hi Max,
> I just upgraded from RT 4.4 RC2 to 4.4 RC3 in my test environment. I had
> an issue in RC2 that I still have in RC3.
Thank you for testing the RCs!
> [24618] [Mon Jan 11 20:31:59 2016] [error]:
Hi Max,
On 2015年11月23日 at 15:59:38, Max McGrath (mmcgr...@carthage.edu) wrote:
> [12001] [Mon Nov 23 17:04:12 2015] [error]: Can't call method "loc" on an
> undefined value at /opt/rt4/sbin/../lib/RT/Ticket.pm line 1371.
Can you upgrade to 4.4.0 rc2? That includes a fix for this bug.
> Max
On 2015年11月20日 at 12:56:15, Max McGrath (mmcgr...@carthage.edu) wrote:
> Hello -
Hi Max,
> Just tried upgrading from RT 4.2.12 to RT 4.4 RC1 in my test environment to
> give you some feedback. Hopefully this is the proper place to post this:
Thank you for testing the RC! This is a perfectly
On 2015年11月16日 at 17:17:53, Marcelo Calado | TBS TAX Services
(mcal...@tbstaxservices.com) wrote:
Hello Everyone!
Hi Marcelo,
When I tried to create the Scrip, I can’t see the Action “Extract Custom Field
Valeus”
Did you run “make initdb” from the ExtractCustomFieldValues directory? That
adds
We have discovered security vulnerabilities which affect both RT 4.0.x
and RT 4.2.x. We are releasing RT versions 4.0.24 and 4.2.12 to resolve
these vulnerabilities, as well as patches which apply atop all released
versions of 4.0 and 4.2.
The vulnerabilities addressed by 4.0.24, 4.2.12, and the
RT 4.0.24 -- 2015-08-12
---
RT 4.0.24 contains an important security fix.
https://download.bestpractical.com/pub/rt/release/rt-4.0.24.tar.gz
https://download.bestpractical.com/pub/rt/release/rt-4.0.24.tar.gz.sig
SHA1 sums
0588b678cc1f13ae1504e9fffede1b8485d172f7
RT 4.2.12 -- 2015-08-12
---
RT 4.2.12 contains important security fixes.
https://download.bestpractical.com/pub/rt/release/rt-4.2.12.tar.gz
https://download.bestpractical.com/pub/rt/release/rt-4.2.12.tar.gz.asc
SHA1 sums
ddbf70752c2b96354caf7687534addf075859d4d
Hi Chrilly,
2015/06/29 8:28、Chrilly Cheng chri...@gmail.com のメール：
Issue resolved by rename the rights. It only supports 25 characters length.
Thanks for following up with your solution. I’ll see if I can remove that limit
in RT, or at least warn about it!
BR,
Chrilly
Thanks,
Shawn
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