[rt-users] Where to report bugs?

Hello all, I reported some bugs to [EMAIL PROTECTED] but only received the automatic reply. No other feedback since 6 weeks. So I wonder whether the above is the correct address? Or where to report bugs? Maybe rt-users, so that the issues can be discussed? These are the issues I reported,

Re: [rt-users] Where to report bugs?

Thanks for your comments, Jesse! On Friday, 1. September 2006 20:20, Jesse Vincent wrote: On Fri, Sep 01, 2006 at 07:53:24PM +0200, Stephan Uhlmann wrote: Hello all, I reported some bugs to [EMAIL PROTECTED] but only received the automatic reply. No other feedback since 6 weeks

[rt-users] 3.6.1: double comments/correspondence added

Hi, does somebody else also experience the following since RT 3.6.1? When I comment to a ticket I now always see two entries added to the history. One XY - Comments added with empty body and one with my actual text. Same when I do a reply. The first entry is made as soon as I click the

Re: [rt-users] 3.6.1: double comments/correspondence added

On Monday, 4. September 2006 20:07, Jesse Vincent wrote: On Mon, Sep 04, 2006 at 08:06:42PM +0200, Stephan Uhlmann wrote: Hi, does somebody else also experience the following since RT 3.6.1? When I comment to a ticket I now always see two entries added to the history. One XY

[rt-users] relogin necessary when new queue was created

Hi, when I create a new queue, every user has to logout and login to RT again to actually see it. My users don't have to login for each session, because I changed to lifetime of the session cookie. Also we add new queues than it's probably normal (about once in a month). So it's very annoying

Re: [rt-users] relogin necessary when new queue was created

On Thursday, 19. April 2007 18:00, Jesse Vincent wrote: RT caches this information per session (Though, I believe only for the new-ticket-in dropdown). One option would be to update html/Elements/SelectQueue to use a timed cache rather than a session one. Thanks for the info, Jesse. Would it