Re: [rt-users] S/MIME signed emails are detected as non-plaintext

2014-08-25 Thread ms
On 20/08/2014 18:33, Alex Vandiver wrote: On 08/18/2014 11:12 AM, m...@fv-berlin.de wrote: we're running RT 4.2.5 and have noticed a minor annoyance. When you send an S/MIME-signed (not encrypted!) mail to RT to create a ticket, the email body will be added as quoted text because it's not

[rt-users] S/MIME signed emails are detected as non-plaintext

2014-08-18 Thread ms
Hi, we're running RT 4.2.5 and have noticed a minor annoyance. When you send an S/MIME-signed (not encrypted!) mail to RT to create a ticket, the email body will be added as quoted text because it's not plain text. You can click on the quoted text to read it perfectly fine, but this is still

Re: [rt-users] File attachments corrupted after DB migration (Was: Mailgate doesnt generate tickets after Upgrade)

2014-05-08 Thread ms
On 07/05/2014 16:40, Kevin Falcone wrote: On Wed, May 07, 2014 at 12:51:07AM +0200, m...@fv-berlin.de wrote: used rt-serializer to dump the database, used rt-importer. Yeah - those are the relevant steps you didn't mention. You're running into this bug I expect

[rt-users] Mailgate doesnt generate tickets after Upgrade

2014-05-06 Thread ms
Hi, I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the actual RT system works fine, fulltext search is up and running... but the mailgate seems to unable to create tickets. heres the apache2/error.log section: [warning]: Use of uninitialized value $domain in pattern match (m//)

Re: [rt-users] Mailgate doesnt generate tickets after Upgrade

2014-05-06 Thread ms
On 06/05/2014 22:26, Kevin Falcone wrote: On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote: Hi, I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the actual RT system works fine, fulltext search is up and running... but the mailgate seems to unable to create

[rt-users] rt-importer in 4.2.2 with a typo?

2014-02-10 Thread ms
looking for 001.dat in the wrong place. Is this a typo somewhere within the rt-importer script or did I do something wrong? Kind regards, ms

[rt-users] Real time fulltext search/indexing with sphinx

2014-01-17 Thread ms
to this though: this functionality is not transparent to the application, meaning that RT would need to be modified to support this. Is this being worked on already, or is this something that could be suggested? Regards, ms

Re: [rt-users] RES: RE: RES: Sphinx fulltext index v4.0.4

2013-12-17 Thread ms
Hi, didn't get a response there. Is there a way to solve this? Possibly through debugging RT4 to see how its actually trying to connect to searchd instead of how the config looks like it should? Regards On 04/12/2013 13:45, m...@fv-berlin.de wrote: On Jan 5 09:55:28 EST 2012, Luciano Ernesto

Re: [rt-users] RES: RE: RES: Sphinx fulltext index v4.0.4

2013-12-04 Thread ms
On Jan 5 09:55:28 EST 2012, Luciano Ernesto da Silva wrote: Hi, did you ever receive an answer to your problem because I am encountering the same thing (searchd running on 0.0.0.0:3312 but RT reporting it cant connect to it / resolve localhost). Additionally to what you already posted, I made

[rt-users] Having trouble upgrading: Unknown column 'm.LastUpdatedBy' in 'on clause' at /usr/sbin/rt-validator

2013-12-02 Thread ms
. (/usr/share/request-tracker4/lib/RT.pm:351) DBD::mysql::st execute failed: Duplicate key name 'CachedGroupMembers3' at /usr/share/request-tracker4/lib/RT/Handle.pm line 515. Any pointers towards fixing this would be greatly appreciated! Regards, ms