On Wed, Jan 13, 2010 at 12:19 PM, Colin O'Sullivan <co...@4pm.ie> wrote:
> I just got this message back from RT, so it's related to this:
> "RT could not load a valid user, and RT's configuration does not allow
> for the creation of a new user for your email."

Hi Colin,

You can check http://wiki.bestpractical.com/view/ItsFinallyInstalledNowWhat .
Permission to create ticket has to be granted.

Regards,
Ari Constancio
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