On Wed, Jan 13, 2010 at 12:19 PM, Colin O'Sullivan <co...@4pm.ie> wrote: > I just got this message back from RT, so it's related to this: > "RT could not load a valid user, and RT's configuration does not allow > for the creation of a new user for your email."
Hi Colin, You can check http://wiki.bestpractical.com/view/ItsFinallyInstalledNowWhat . Permission to create ticket has to be granted. Regards, Ari Constancio _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com