Nobody with an idea on how we can make any progress with escalations?
Any input would be helpful, like working config snippets, rt-crontool
calls that works for someone, ...
Bye, Daniel
On 02/13/2017 03:04 PM, Daniel Rauer wrote:
> Hello everyone.
>
> Currently we are quite stuck on
est-Queue --action RT::Action::EscalatePriority --verbose
78735:
Processing without transaction, some conditions and actions may fail.
Consider using --transaction argument
# bin/rt-crontool --search RT::Search::ActiveTicketsInQueue
--search-arg Test-Queue --condition RT::Condition::Overdue --action
RT::Action::SetPriority --action-arg 99 --verbose
78735:
Processing without transaction, some conditions and actions may fail.
Consider using --transaction argument
Kind regards,
Daniel Rauer
