Re: [rt-users] New install of RT4 crashes Internet Explorer 8

2011-07-08 Thread Henry Angeles
Chris,

Did the 'fix' have any detrimental effects ?

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Christopher 
Lasater
Sent: Thursday, July 07, 2011 5:40 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8

I believe me and a coworker have found the problem, if we comment out the line 
in the following file the problem goes away.  I assume it has to do with the 
PIE.htc which is at version 1.0beta2 current version is beta4, which I tried 
and did not help :/ 

/*behavior: url(/NoAuth/css/images/PIE.htc); */

http://server.net/NoAuth/css/aileron/msie-pie.css


The following site does mention an issue with things not being loaded correctly 
outside of 100% zoom, but it does not mention CPU going to 100%.  

http://css3pie.com/documentation/known-issues/


-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, July 05, 2011 1:33 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8

On Tue, Jul 05, 2011 at 12:56:16PM -0400, Christopher Lasater wrote:
 Unfortunately I experience the problem with my local RT4.0.1 but not 
 the issues.bestpractical.com. So its more than just what version of IE 
 you have. When changing the zoom level I can even get it to lock up 
 before logging in. Do you have any config changes on the apache side 
 for issues.bestpractical.com? mod_perl or fastcgi?

We're running a very vanilla mod_fastcgi setup, based on the documentation we 
ship with RT.

 IE Version 8.0.7600.16385 both 32 and 64bit version Windows 7 x64

I'm on an older IE8 release, but with WinXP for my IE8 machine.
Unfortunately, my Win7 machines are already running IE9 for testing.

-kevin

 -Original Message-
 From: rt-users-boun...@lists.bestpractical.com
 [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin 
 Falcone
 Sent: Tuesday, July 05, 2011 9:24 AM
 To: rt-users@lists.bestpractical.com
 Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8
 
 On Mon, Jul 04, 2011 at 11:21:28AM +0100, Sean McDaid wrote:
 Hi, yes zooming also causes the same problem. When I turn off either 
  scripting or CSS the
 problem disappears.
 I'm trying to figure out what IE is doing differently than Firefox/Chome.
 
 Unfortunately, I'm unable to replicate this with IE8 on 
 issues.bestpractical.com.  I can believe that IE has issues with zooming, but 
 without being able to replicate it, it's hard to fix.
 
 Can you tell us more about your specific version of IE and windows 
 versions.  There are too many variables at play with IE
 
 -kevin
 
 
 On Sat, Jul 2, 2011 at 2:11 PM, Christopher Lasater 
  [1]clasa...@taleo.com wrote:
  
   Hey Sean,
   Does zooming make the problem worse or do we have different issues?
   -Original Message-
   From: [2]rt-users-boun...@lists.bestpractical.com
   [mailto:[3]rt-users-boun...@lists.bestpractical.com] On Behalf Of 
  Christopher Lasater
   Sent: Friday, July 01, 2011 3:20 PM
   To: [4]rt-users@lists.bestpractical.com
   Subject: Re: [rt-users] New install of RT4 crashes Internet 
  Explorer 8
  
   It sounds dumb, but I think the issues I related to zooming in. If I 
  have no zoom at 100%
   everything works fine. The second I try to zoom its freezes and if I 
  am at 115%, which was
   my default, then it freezes when I get into rt at a glance. I can zoom 
  in and out like crazy
   in Firefox without experiencing any problems.
   -Original Message-
   From: [5]rt-users-boun...@lists.bestpractical.com
   [mailto:[6]rt-users-boun...@lists.bestpractical.com] On Behalf Of 
  Christopher Lasater
   Sent: Friday, July 01, 2011 3:04 PM
   To: [7]rt-users@lists.bestpractical.com
   Subject: Re: [rt-users] New install of RT4 crashes Internet 
  Explorer 8
  
   Mod_perl2, External Auth to an LDAP server, LDAP Importer. Not sure 
  what else you would be
   interested in.
  
   Problem occurs with or without IE compatibility mode.
  
   VirtualHost [8]server.example.com:80
  
   AddDefaultCharset UTF-8
  
   DocumentRoot /opt/rt4/share/html
   Location /
   Order allow,deny
   Allow from all
  
   SetHandler perl-script
   PerlResponseHandler Plack::Handler::Apache2
   PerlSetVar psgi_app /opt/rt4/sbin/rt-server
   /Location
   Perl
   use Plack::Handler::Apache2;
   Plack::Handler::Apache2-preload(/opt/rt4/sbin/rt-server);
   /Perl
   /VirtualHost
  
   Set( $rtname, '[9]server.example.com');
   Set ($WebPath , );
   Set ($WebBaseUrl , [10]server.example.com:80); Set ($WebURL ,
   [11]http://server.example.com/;); Set ($WebDomain, 
  

[rt-users] RT 4.0.0 - ie hangs but firefox works well

2011-07-01 Thread Henry Angeles
Users are experiencing random hangs when using IE. Firefox and chrome
seem to work well. I can't narrow down what causes the hangs, but on my
own computer I had to reset IE to its default condition. That's not an
option for most of our users. Has anyone else experienced this, and more
importantly is there a better solution?

 

Henry



2011 Training: http://bestpractical.com/services/training.html

Re: [rt-users] RT 4.0.0 - ie hangs but firefox works well

2011-07-01 Thread Henry Angeles
I had the issue on both IE8 and IE9, windows seven x64. 

-Original Message-
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Friday, July 01, 2011 9:34 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 4.0.0 - ie hangs but firefox works well

On 07/01/2011 09:10 AM, Henry Angeles wrote:
 Users are experiencing random hangs when using IE. Firefox and chrome 
 seem to work well. I can’t narrow down what causes the hangs, but on 
 my own computer I had to reset IE to its default condition. That’s not 
 an option for most of our users. Has anyone else experienced this, and 
 more importantly is there a better solution?

Please tell us the IE version.  Can you provide any enlightenment on how we 
might reproduce this?

Thomas


2011 Training: http://bestpractical.com/services/training.html


2011 Training: http://bestpractical.com/services/training.html