[rt-users] Simple tool for tickets export with attachments

Hello all! I wrote simple Python script that allows you save all tickets history (including attachments) via REST API: https://github.com/ivsero/rt-dumper It may be useful to someone :) -- Best regards, Ivan Osipov

[rt-users] How to notify owner about their responses?

. How I can notify owner about their responses? -- Best regards, Ivan Osipov

Re: [rt-users] Big size of /opt/rt4/var directory

06.01.2014 20:44, Kevin Falcone wrote: On Sun, Jan 05, 2014 at 01:31:23PM +0400, Ivan Osipov wrote: I'm using Request Tracker 4.2.1 and Lighttpd (1.4.28-2ubuntu4) via fastcgi on Ubuntu 12.04 LTS. Now size of /opt/rt4/var directory is 5.2 Gb and full backup archive of /opt/rt4/ is very big

[rt-users] Big size of /opt/rt4/var directory

yBixm9CtAO drwx-- 2 www-data www-data 4096 Dec 30 17:41 yeihY9J9VX drwx-- 2 www-data www-data 4096 Dec 30 22:25 yKjJdoKUNU [...] --- Can I delete all this folders from /opt/rt4/var? If yes, how to delete this folders automaticaly? This is cache of attachments? -- Best regards, Ivan

Re: [rt-users] Request tracker and Lighttpd

Thank you, everything works.

[rt-users] Request tracker and Lighttpd

/rt4.socket-3 for ?, closing connection --- Also I tried remove directory /opt/rt4/var/mason_data/ but it did not help. BTW, RT via stand-alone web-server works correctly. Lighttpd and RT configs attached. -- Best regards, Ivan Osipov server.modules = ( mod_access, mod_alias

Re: [rt-users] Request tracker and Lighttpd

/opt/rt4/sbin/rt-server.fcgi (pid 23549) terminated by calling exit with status '2' --- 23.12.2013 20:05, Ivan Osipov пишет: Hello all. I'm trying to set up Request Tracker 4.2.1 and Lighttpd (1.4.28-2ubuntu4) on Ubuntu 12.04 LTS with all updates. RT has been installed from sources. When I try