issues that this may raise?
On 5/20/11 12:54 PM, Jon Tollerton wrote:
After upgrading to RT 4 from 3.8.10, I'm seeing several errors in the
dashboard reminders section in the form Couldn't find Ticket for
reminder N. Please contact administrator. Oddly enough, it displays
on all users' dashboards
After upgrading to RT 4 from 3.8.10, I'm seeing several errors in the
dashboard reminders section in the form Couldn't find Ticket for
reminder N. Please contact administrator. Oddly enough, it displays on
all users' dashboards. This seems to only affect two or three really
old entries as we
Suddenly some messages coming in via rt-mailgate are ending up with a
content type of video/x-flv even though the files that are involved are
.csv or .tiff files.
I unfortunately don't have access to the original messages any more and
email passes through several MTAs before fetchmail delivers
I recently upgraded from RT 3.8.1 to 3.8.8, authenticating against an
OpenLDAP server. I've seen a few posts indicating that the creation of
new users doesn't work when using RT::Authen::ExternalAuth, with the
workaround being to disable that plugin, create the user, and then
enable the
I've tried to ask something like this before, but I'm sure that I didn't
define the problem well. I'd like to force attachments that are
currently being handled as plain text to be treated as binary files. I
essentially have to send x509 ssl certificates as files with a .txt
extension.
I really need to force plain text attachments to be added to emails as
attachments and not inline. I've found a few places in the code that
seemed like they'd be helpful, but I have not been able to find where
the document actually gets added to the email. If I have to live with
all plain
Did you upgrade DBD::mysql if MySQL is the backend?
4.006 is the newest version that I got to work
http://rt.cpan.org/Public/Bug/Display.html?id=37027
Jon Baker wrote:
I just upgraded my RT to 3.8.1 (was 3.7.1) and it was working along
fine. I noticed the graph views, and thought that
You most likely need to upgrade the schema of the database if you're on
mysql 5. Even if you were on mysql 5 prior to the upgrade, you still
have to follow the upgrade instructions. Hopefully they'll consider
more clear wording in the docs in the next release!
Kobus Bensch - No Sig wrote:
If this is mysql, don't take DBD::mysql past 4.006
http://rt.cpan.org/Public/Bug/Display.html?id=37027
John wrote:
did you complete the schema upgrade as noted in UPGRADE.mysql?
On Tue, 11 Nov 2008, Allan Eising wrote:
Date: Tue, 11 Nov 2008 15:29:12 +0100
From: Allan Eising [EMAIL
Just wondering if anyone had any ideas as to where to start looking.
I'm probably dangerous enough in perl to work with the code if I can
find it, but I haven't even been able to find the right section of the code.
Thanks,
-Jon
Jon Tollerton wrote:
When adding text files as attachments
If you have use strict;, it just means that you have to explicitly
define your variables before you use them. That means that you either
have to have a section where you define the variables that you're going
to use such as:
my $foo;
my $bar;
my $baz;
or you have to define it the first time
When adding text files as attachments to emails on RT 3.8.1 the system
seems to always include them inline instead of as attachments. This
causes the attachment to be difficult to access for the recipient. I
need to be able to send small license files to requestors with a
particular file
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