I'm working on switching from individual per Queue custom scrips in Perl to
using ExtractCustomFields for populating ticket data on creation via
incoming email. So far I've gotten the basics working, but I'm running
into a brick wall changing the ticket owner.
What we had as a scrip, pruned down
Solved my own issue, I was mis-reading the error. Final solution for the
postcmd: my $ticket = $self->TicketObj; $ticket->SetOwner($value)|
Josh C
On Tue, Sep 1, 2015 at 2:46 PM, Josh Coombs <jcoo...@staff.gwi.net> wrote:
> I'm working on switching from individual per Queu