[rt-users] Retrieving information from RT-database

Dear Users, I'm writing a pieces of code in Perl to retrieve information directly from the RT internal database. I would like to know if there are some API provided by RT to interact with the database, for example retrieve the list of users and so on. I need this informations out of the web

Re: [rt-users] login via html-form (username/password) and WebExternalAuth side-by-side

On 11/11/2014 08:19 PM, Kevin Falcone wrote: On Tue, Nov 11, 2014 at 12:45:41PM +0100, Luca Mazzaferro wrote: I want to give my users the possibility to login to rt through an SSO-mechanism (here: kerberos). It works fine if I require a Kerberos -ticket in through apache2. However, I would like

[rt-users] login via html-form (username/password) and WebExternalAuth side-by-side

Hi guys, I want to give my users the possibility to login to rt through an SSO-mechanism (here: kerberos). It works fine if I require a Kerberos -ticket in through apache2. However, I would like to either have the people type their username / password in the HTML-Login form or click a button

Re: [rt-users] How to add a new form page

? You mention an SQLite database. Is this RT's database or a separate one? If separate, exactly what information does it hold, and is the custom form meant to be writing to both databases? On 16/09/2014 6:50 am, Luca Mazzaferro luca.mazzafe...@gmail.com wrote: Hi Albert, Now I need

Re: [rt-users] How to add a new form page

Hi to All, I found the solution... even if I don't understand why. With GET method it works properly... If anyone has an explanation will be really appreciated. Thank you for your help and interest. Cheers. Luca M. 2014-09-16 9:22 GMT+02:00 Luca Mazzaferro luca.mazzafe...@gmail.com: Hi

[rt-users] How to add a new form page

Dear Users, I'm new about RT. I would like to know if it is possible to add a completely new form page and process it via customized perl code. Anyone has some suggestions? Thank you. Cheers. Luca M. -- RT Training - Boston, September 9-10 http://bestpractical.com/training

Re: [rt-users] How to add a new form page

? CustomField could be useful also for this task? Thank you. Regards Luca M. 2014-09-15 22:04 GMT+02:00 Albert Shih albert.s...@obspm.fr: Le 15/09/2014 à 15:30:56+0200, Luca Mazzaferro a écrit Dear Users, I'm new about RT. I would like to know if it is possible to add a completely new

Re: [rt-users] How to add a new form page

Hi Albert, Now I need to populate the sqlite database and it should be simple with perl but something is not working properly: I'm not able to pass the variables values from the form to the perl script. It seems the RT overwrites them with null values. Can I do it in another way?