Re: [rt-users] Uncheck boxes to disable notifications to the listed recipients dont working in RTIR 4.0.0

--- Begin Message --- Hi Girts, Make sure you are not suffering this bug: Have you checked the logs for the transaction? If you have Debug logging enable, you should be able to see which recipients were squelched. 2017-02-09 9:02

Re: [rt-users] Changing default format of ticket list in queue?

--- Begin Message --- Hi Alex, I didn't check it in depth, but you may be interested in customizing this Element using the "local" folder. https://github.com/bestpractical/rt/blob/4.4-trunk/share/html/Ticket/Elements/ShowQueue Also, for the links in the QueueList portlet in the dashboards, there

[rt-users] Search by custom role value

--- Begin Message --- Hi all, Anyone knows hoy can you search by a specific custom role value? I couldn't find the input field in the query composer. Thanks in advance, Marcos. --- End Message --- - RT 4.4 and RTIR training sessions, and a new workshop day!