[rt-users] Change Nobody to somebody...

2007-02-05 Thread Mat W
Can I change the user Nobody's name to something else? It says in the notes of the user screen to not modify. Of course, I'm not going to randomly change it but I wanted to know if anyone has gone through the effort to make a username change from Nobody to Somebody...

Re: [rt-users] Change Nobody to somebody...

2007-02-05 Thread Mat W
with a lot of our clients. No, you can't change it. There is should be another way to do what you want. On 2/5/07, Mat W [EMAIL PROTECTED] wrote: Can I change the user Nobody's name to something else? It says in the notes of the user screen to not modify. Of course, I'm not going to randomly

[rt-users] Question on SelfService...

2007-01-17 Thread Mat W
I created an unprivileged user that is an AdminCC on a queue. When logged in to SelfService, they seem to have all the permissions I granted the AdminCC on that queue (create, show for the given queue) but here's the question... in the My Open Tickets, should they see the open tickets in the

Re: [rt-users] Question on SelfService...

2007-01-17 Thread Mat W
Hrm, but could one go in and alter that query? I was looking at the /SelfService/Elements/MyRequests... seems possble. Just not sure exactly how to go about it. Mat W wrote: I created an unprivileged user that is an AdminCC on a queue. When logged in to SelfService, they seem to have all

[rt-users] RT-Mailgate SSL Problem

2007-01-10 Thread Mat W
I found several mentions, suggestions, etc regarding using RT over HTTPS and how to configure RT-Mailgate but I could not inbound emails into the queue. I've receiving these errors: Running /var/spool/mqueue/l09MMkDP026633 (sequence 2 of 7) |/etc/smrsh/rt-mailgate --queue general --action

[rt-users] importing users question...

2006-11-15 Thread Mat W
I'm using RT3.4.0 I've read through some of the posts and the wiki. Everyone seems to think it's possible including myself and honestly, doesn't seem that hard to do... however I've yet to see someone say, yes, i imported 100 users with blah technique/script, etc. The script on the wiki

RE: [rt-users] importing users question...

2006-11-15 Thread Mat W
| 15 | | 110 | NULL | NULL | RT::Ticket-Role | AdminCc | 15 | -Original Message- From: [EMAIL PROTECTED] On Behalf Of Mat W Sent: Wednesday, November 15, 2006 10:06 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] importing

Re: [rt-users] importing users question...

2006-11-15 Thread Mat W
Could not add $u to this group error is $msg \n; } } } exit; Mat W wrote: I'm using RT3.4.0 I've read through some of the posts and the wiki. Everyone seems to think it's possible including myself and honestly, doesn't seem that hard to do... however I've yet to see someone say, yes, i