[rt-users] Remove requestor on create?

2007-12-18 Thread Millard, Matt
I'm looking for a way to remove the requestor from server generated email tickets. These would be from [EMAIL PROTECTED] or [EMAIL PROTECTED]. Basically what I'm trying to prevent is any email getting sent back out of RT to a system that is simply going to bounce the email. Our servers don't

[rt-users] Adding external links to menus

2006-06-08 Thread Millard, Matt
I'd like to add some external links to the Tools menu for apps we use to reset passwords, manage user and group id's etc. How do I link externally? When I modify the local Tools/Elements/Tabs file to point to the pages I end up with links that are relative. For example: