[rt-users] Re: RT selectively not sending email
We have seen this also, and seems an RT's "arbitrary decision". Same with attachments. *Some* users get the email, but no attachment on it. All users been autocreated on ticket submission, so all them have an email address in place. Regards -- Pablo Povarchik - FuturaHost.Com CEO Managed hosting services, the core of our work +- Web Hosting - Dedicated Servers - Colocation (AS39317) --+ | [EMAIL PROTECTED] - http://www.futurahost.com/ - (+39) 0461 592710 | Special! Get a Full Cabinet + 10Mbps full burst for only EUR 1,099 per month | in our London (UK) facilities. Availability also in Fremont CA, USA. +---+ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Attachments on RT not being sent on the email
On Fri, 2006-05-12 at 18:23 +0400, Ruslan Zakirov wrote:
> http://wiki.bestpractical.com/?Template - the site is down, but you
> can get page from google cache
Thanks. But the Correspondence template is already settled that way:
RT-Attach-Message: yes
{$Transaction->Content()}
Attachments are not being attached in the emails, still.
Any tips?
--
Pablo Povarchik de Carrasquedo
Quality Colocation and Dedicated Servers services
Colocation facilities include Fremont California,
London UK and Trento Italy
+-- FuturaHost.Com (AS39317) - Industrial & Business Class ISP --+
| Web Hosting - Dedicated Servers - Colocation
| [EMAIL PROTECTED] - http://futurahost.com/ - (+39) 0461 592710
| Get a high quality full cabinet with 5Mbps full burst included
|for only €700/month, availability also in London
++
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[rt-users] Attachments on RT not being sent on the email
Hello Should RT send the uploaded files (attachments) on the correspondence email? If yes, it's not working on our RT, how do we workaround this? Thanks -- Pablo Povarchik de Carrasquedo Quality Colocation and Dedicated Servers services Colocation facilities include Fremont California, London UK and Trento Italy +-- FuturaHost.Com (AS39317) - Industrial & Business Class ISP --+ | Web Hosting - Dedicated Servers - Colocation | [EMAIL PROTECTED] - http://futurahost.com/ - (+39) 0461 592710 | Get a high quality full cabinet with 5Mbps full burst included |for only €700/month, availability also in London ++ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
[rt-users] RTFM
Hello All priveleged users can access and configure RTFM even if there are no rights at all configured on it (RTFM). Non-privileged users cannot see the RTFM link at all, even if i tried all the permission configurations possible... Any hints? Thanks -- Pablo Povarchik de Carrasquedo Quality Colocation and Dedicated Servers services Colocation facilities include Fremont California, London UK and Trento Italy +-- FuturaHost.Com (AS39317) - Industrial & Business Class ISP --+ | Web Hosting - Dedicated Servers - Colocation | [EMAIL PROTECTED] - http://futurahost.com/ - (+39) 0461 592710 | Get a high quality full cabinet with 5Mbps full burst included |for only €700/month, availability also in London ++ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
[rt-users] permission problem users can see others tickets
Hello We have a problem, non-privileged users (final users) can see any ticket simply modifying the URL (replacing the ticket number). How can we avoid this? Thanks -- Pablo Povarchik de Carrasquedo Quality Colocation and Dedicated Servers services Colocation facilities include Fremont California, London UK and Trento Italy +-- FuturaHost.Com (AS39317) - Industrial & Business Class ISP --+ | Web Hosting - Dedicated Servers - Colocation | [EMAIL PROTECTED] - http://futurahost.com/ - (+39) 0461 592710 | Get a high quality full cabinet with 5Mbps full burst included |for only €700/month, availability also in London ++ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
