RE: [rt-users] Attachments getting mangled - FIXED

2006-09-15 Thread Peake, Jeremy
THANKS ALL! Changing that column to LONGBLOB fixed it for me. Thanks a lot! -Original Message- From: Donovan Young [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, September 13, 2006 3:44 PM To: Peake, Jeremy Cc: rt-users@lists.bestpractical.com Subject: RE

RE: [rt-users] Attachments getting mangled

2006-09-13 Thread Peake, Jeremy
>$MaxAttachmentSize (make sure it's big enough) $TruncateLongAttachments (make sure it's undef) $DropLongAttachments (make sure it's undef) I checked that out, $MaxAttachSize is 10 megs and truncate and drop are both undef. Also saw an earlier post of same issue, and tried reinstalling Perl (5.8

[rt-users] Attachments getting mangled

2006-09-13 Thread Peake, Jeremy
Title: Attachments getting mangled Not even sure where to look to troubleshoot this one.  When a users emails in a new ticket request, if there is an attachment to the email, that attachment gets mangled in RT, and cannot be viewed by the admin. I can see there is an attachment to the ticket

RE: [rt-users] Upgraded MySQl to 4.1.21 - nowgetting "transactionsnotsupported"

2006-08-15 Thread Peake, Jeremy
remy, The MySQL client library has changed. Recompiling DBD::mysql solved the same problem for me. David Peake, Jeremy wrote: > ooops, nevermind. it doesn't work after the downgrade. I can "OPEN" > a ticket. but cannot &q

RE: [rt-users] Upgraded MySQl to 4.1.21 - now getting "transactionsnotsupported"

2006-08-15 Thread Peake, Jeremy
Title: Upgraded MySQl to 4.1.21 - now getting "transactions not supported" ooops, nevermind.  it doesn't work after the downgrade.  I can "OPEN" a ticket.  but cannot "TAKE" "COMMENT" "REPLY" "RESOLVE" From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peake, JeremySent: Tuesda

RE: [rt-users] Upgraded MySQl to 4.1.21 - now getting "transactions notsupported"

2006-08-15 Thread Peake, Jeremy
Title: Upgraded MySQl to 4.1.21 - now getting "transactions not supported" I downgraded to MySQL 4.1.20 and it works fine.  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peake, JeremySent: Tuesday, August 15, 2006 8:30 AMTo: rt-users@lists.bestpractical.comSubject: [rt-use

[rt-users] Upgraded MySQl to 4.1.21 - now getting "transactions not supported"

2006-08-15 Thread Peake, Jeremy
Title: Upgraded MySQl to 4.1.21 - now getting "transactions not supported" After the MySQL upgrade, it appears the Rt database was set to myisam.  I changed it back to innodb, restarted Mysql and the web server.  Still getting this error when I try to comment, reply or resolve any ticket.  An