Just to give you a help with the permissions - using that tool, as far as I'm
aware, uses the user/password and database details as per the
/opt/rt3/etc/RT_SiteConfig.pm file (though I'm writing this from memory from
when I last installed), you might wish to double check the information in that
RT Users,
After some testing, it appears as though I have found a bug relating to the
display of custom fields when in the basics edit page.
We have some custom fields set up, so that some are SeeCustomField others
are ModifyCustomField and the rest have no permissions assigned. When on the
edit
