Re: [rt-users] Transitory error on login (LDAP against AD)

2012-03-02 Thread Ryan Backman
Your My_LDAP 'user' needs to be the fully qualified 'CN=s_dqs_svn, ou=people,dc=mdanderson,dc=edu'. And I hope that is a bogus password! Otherwise, I would change it. =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University =+=+=+=+=+=+=+=+=+ On Fri, Mar 2, 2012 at 10:16 AM

[rt-users] Plugin Permissions

2012-02-23 Thread Ryan Backman
-AssetTracker/html/Callbacks/AssetTracker/Tools/Elements/Tabs/Default Shouldn't I have read permissions for all on the Callbacks tree? What is a typical owner/group for files? =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ RT Training

[rt-users] ExternalAuth for only Auth

2012-02-16 Thread Ryan Backman
/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:651) [Wed Feb 15 23:28:54 2012] [crit]: Failed to create user : Could not set user info (/usr/share/request-tracker3.8/lib/RT/User_Overlay.pm:513) =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576

[rt-users] ExternalAuth logging

2012-01-23 Thread Ryan Backman
...@georgefox.edu, ExternalAuthId: jdoe, Gecos: jdoe, Name: jdoe, Privileged: 0, RealName: (/usr/local/share/request-tracker3.8/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536 It seems ExternalAuth isn't even being polled at login. Any ideas? =+=+=+=+=+=+=+=+=+ Ryan Backman

Re: [rt-users] ExternalAuth Installed but not working

2011-12-13 Thread Ryan Backman
the success or failure of web.pm. Any ideas? =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012

[rt-users] User Custom Fields and REST

2011-12-13 Thread Ryan Backman
is successfully created, but the Emplid Custom Field is blank. I'm connecting as root and can see/edit the field through the web. =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ RT Training Sessions (http://bestpractical.com/services

[rt-users] ExternalAuth Installed but not working

2011-12-13 Thread Ryan Backman
Oops! I'm running RT 3.8.7 with ExternalAuth 0.0.9 =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ Your thread never seemed to contain an RT version and an RT-Authen-ExternalAuth version. If you provided those and I missed them, I'm

Re: [rt-users] User Custom Fields and REST

2011-12-13 Thread Ryan Backman
Looking at the database, it would be a simply SQL statement to insert the desired value into the user custom field... Do I need to be aware of anything before I start directly inserting into the RT tables? =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576

Re: [rt-users] ExternalAuth Installed but not working

2011-12-12 Thread Ryan Backman
'); =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ -- Forwarded message -- From: Mike Johnson mike.john...@nosm.ca To: rt-users@lists.bestpractical.com Date: Mon, 12 Dec 2011 09:00:28 -0500 Subject: Re: [rt-users] ExternalAuth Installed

Re: [rt-users] ExternalAuth Installed but not working

2011-12-10 Thread Ryan Backman
about why I can't see any log information from ExternalAuth. It looks like its installed but the only log info I get is about Web.pm. =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ RT Training Sessions (http://bestpractical.com

[rt-users] ExternalAuth Installed but not working

2011-12-08 Thread Ryan Backman
; =+=+=+=+=+=+=+=+=+ Ryan Backman Programmer / Analyst George Fox University 503.554.2576 =+=+=+=+=+=+=+=+=+ RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — March 5 6, 2012