[rt-users] Run a php file

2015-02-28 Thread Shahab Sharifzadeh
OR How can I run a special php file after then I save one thing in RT?

[rt-users] Run a php file

2015-02-28 Thread Shahab Sharifzadeh
If I want to run a special php file after I save everything in rt, What I have to do?

[rt-users] Login in unix

2015-02-23 Thread Shahab Sharifzadeh
Hi How can i login in unix with a user that is created in RT's web interface?

[rt-users] change login page lang

2015-02-09 Thread Shahab Sharifzadeh
Thanks...But I have a new problem I have edited the word quot;usernamequot; in login.html file to persian language quot; نام کاربری quot; and it work correctly but my problem is this that when I enter incorrect username or password , the persian words such as quot; نام کاربری quot; is shown

[rt-users] change login page lang

2015-02-04 Thread Shahab Sharifzadeh
hi login page language in RT is EN by default.how i can change default language in login page? for example: fr.po 

Re: [rt-users] problem in RT

2015-02-04 Thread Shahab Sharifzadeh
suggestions.On 31 Jan 2015 8:56 pm, Shahab Sharifzadeh sshgu...@ymail.com wrote: now what i have to do?when i edit login page all of my users even root was redirected to selfservice page. On Tuesday, January 27, 2015 11:13 PM, Alex Peters a...@peters.net wrote: That is very strange.  User

Re: [rt-users] problem in RT

2015-01-31 Thread Shahab Sharifzadeh
been corrupted somehow.  Maybe someone else can offer another solution.On 28 Jan 2015 1:03 am, Shahab Sharifzadeh sshgu...@ymail.com wrote: I have to say that by your solution i could change and edit the word username to user in login page but after this, every user (even root) i have redirected

Re: [rt-users] problem in RT

2015-01-27 Thread Shahab Sharifzadeh
. On Tuesday, January 27, 2015 5:19 PM, Shahab Sharifzadeh sshgu...@ymail.com wrote: HiI do everything that you say and i do your instructions but my problem is yet.Your solution didnt work correctly for me,please give me another solution.

Re: [rt-users] problem in RT

2015-01-27 Thread Shahab Sharifzadeh
HiI do everything that you say and i do your instructions but my problem is yet.Your solution didnt work correctly for me,please give me another solution.

Re: [rt-users] problem in RT

2015-01-27 Thread Shahab Sharifzadeh
that RT user rights/privileges and UNIX permissions are different things.  As such, you should not be giving your RT_SiteConfig.pm file executable permissions. On 18 January 2015 at 21:37, Shahab Sharifzadeh sshgu...@ymail.com wrote: If I understand you correctly, you need to make your user

[rt-users] problem in RT

2015-01-18 Thread Shahab Sharifzadeh
If I understand you correctly, you need to make your user privileged.  Unprivileged users are forced to use the Self Service area.  I don't know what you mean by 'edit username to user'. Are you trying  to change the visible wording on the login page?  Yes i want to change visible wording on the

Re: [rt-users] command vi save by scrip

2015-01-18 Thread Shahab Sharifzadeh
on the login page. i have changed permission RT_SitecConfig.pm (775 777) but it doesn't work. what i have to do? On Saturday, November 8, 2014 1:43 PM, Shahab Sharifzadeh sshgu...@ymail.com wrote: hi i want to run command:  rt comment 35 -a 'sound.gsm' open the editor vi when execute command

[rt-users] problem in RT

2015-01-13 Thread Shahab Sharifzadeh
Hi When I change the login page ( for example I want to edit username to user ) I have a problem, when I want to login to RT with every device I have redirected to selfservice automatically. Please help me that why this happened? Thanks for your attention.

[rt-users] edit and change footer in rt(»|« RT 4.0.19 Copyright 1996-2014 Best)

2014-12-06 Thread Shahab Sharifzadeh
i tried edit footer in rt page in /usr/share/request-tracker4/html/Elements/footerbut no effect my change in file(footer)why?  

[rt-users] how sync mysql?

2014-11-12 Thread Shahab Sharifzadeh
how i sync status field's in table Tickets (RT) with other table in remote server?(Update or insret) example : if i changed ticket status(new = open) in RT web interface other filed table in remote server is change.

[rt-users] command last ticket-id created

2014-11-08 Thread Shahab Sharifzadeh
hi what is report last ticket-id created by command line?

Re: [rt-users] error 401 Credentials required

2014-11-08 Thread Shahab Sharifzadeh
Does not work...

[rt-users] command vi save by scrip

2014-11-08 Thread Shahab Sharifzadeh
hi i want to run command: rt comment 35 -a 'sound.gsm' open the editor vi when execute command... but i want to Direct save comment with attach when execute command... $rt = exec(rt comment ticket/31 -a 'sound.gsm' `tty` `tty`);

Re: [rt-users] how add attachment to my perl file

2014-11-07 Thread Shahab Sharifzadeh
nobody?

Re: [rt-users] rt asterisk

2014-11-07 Thread Shahab Sharifzadeh
nobody?

[rt-users] error 401 Credentials required

2014-11-07 Thread Shahab Sharifzadeh
i run command: curl -u root:Nasim1414 http://192.168.1.201/rt/REST/1.0/ticket/33/comment but get me error : RT/4.0.19 401 Credentials required what to do?

Re: [rt-users] rt asterisk

2014-11-06 Thread Shahab Sharifzadeh
= shift(@ARGV), cc = [qw(info [at] pionfirm)], attachments_1 = $attachments_1 ); } catch Exception::Class::Base with { my $e = shift; die ref($e), : , $e-message || $e-description, \n; }; use Data::Dumper; print Dumper($ticket); On Wednesday, November 5, 2014 10:01 PM, Shahab

Re: [rt-users] rt asterisk

2014-11-05 Thread Shahab Sharifzadeh
Thanks you... i tried according to my search in web wrote the following code by php: ?php $attachment_1 = file_get_contents('/opt/app/test/1.jpg'); $content = id: 12\n; $content = $content . Action: comment\n; $content = $content . Text: Im adding some text\n And adding some more text\n And

Re: [rt-users] rt asterisk

2014-11-05 Thread Shahab Sharifzadeh
Does not work :( : HTTP/1.1 200 OK Date: Wed, 05 Nov 2014 05:21:25 GMT Server: Apache/2.4.7 (Ubuntu) Set-Cookie: RT_SID_tickets.80=18cb22f93510931eb02ea53741f19242; path=/rt; HttpOnly X-Frame-Options: DENY Vary: Accept-Encoding Transfer-Encoding: chunked Content-Type: text/plain;

Re: [rt-users] rt asterisk

2014-11-05 Thread Shahab Sharifzadeh
very thank... nobody help me?

[rt-users] how add attachment to my perl file

2014-11-05 Thread Shahab Sharifzadeh
I have a perl code. in the code add comment on ticket (rt).. how can i add attach file to this code? . #!/usr/bin/perl # # comment_on_ticket.pl -- add comment to an RT ticket. use strict; use warnings; use RT::Client::REST::Ticket; use Error qw(:try); use RT::Client::REST; use

Re: [rt-users] how add attachment to my perl file

2014-11-05 Thread Shahab Sharifzadeh
please please debug my code just once... i tried on the in code Hours... This is very important for me comment in ticket in create but Without attach... #!/usr/bin/perl # # comment_on_ticket.pl -- add comment to an RT ticket. use strict; use warnings; use RT::Client::REST::Ticket; use Error

[rt-users] rt asterisk

2014-11-04 Thread Shahab Sharifzadeh
hi good time i want to join rt(request tracker) to asterisk by rt-soap-server.pl. but i dont no what to do... 1- i installed- SOAP::Lite and MIME::Entity 2-after that ,how I run ./rt-soap-server.pl ? And how configure? -- RT Training November 4 5 Los Angeles http://bestpractical.com/training

[rt-users] create a ticket with attach by command

2014-11-04 Thread Shahab Sharifzadeh
Hi I want to in rt ، create a ticket with attach by command...(cli) Is it doable? How do I proceed? rt create -t ticket set subject='New ticket'... Plz help me... -- RT Training November 4 5 Los Angeles http://bestpractical.com/training

Re: [rt-users] rt asterisk

2014-11-04 Thread Shahab Sharifzadeh
Thanks... I want to create a ticket with attachment...(callervoice.gsm) But according to my search in web I can not use from Rest because when I create ticket, the attach file was not sent with them... This is important for me that gsm file be created with ticket... Pls help me... -- RT

Re: [rt-users] Contents of rt-users digest rt asterisk

2014-11-04 Thread Shahab Sharifzadeh
Thanks... I want to create a ticket with attachment...(callervoice.gsm) But according to my search in web I can not use from Rest because when I create ticket, the attach file was not sent with them... This is important for me that gsm file be created with ticket... Pls help me...-- RT