[rt-users] 'Articles' custom fields not working after upgrade to RT4 from RT3+RTFM

to Tools - configuration - articles - custom fields, custom field shows as being applied to the class I just applied it to - Custom field does *not* appear on articles or article modification page themselves. Any idea what's come adrift here? -- Simon Detheridge - CTO, Widgit Software 26 Queen Street

[rt-users] Sage ACT integration?

Hi folks, Has anyone successfully managed to get RT to talk to the ACT CRM system in any way? I'm being asked about it and rt act integration is something that's really hard to google for! Thanks, Simon ___

[rt-users] Create user when manually creating new ticket?

? Thanks, Simon -- Simon Detheridge CTO, Widgit Software 26 Queen Street, Cubbington. CV32 7NA Tel: +44 (0)1926 883488 Fax: +44 (0)1926 885293 CONFIDENTIALITY NOTICE: This email and any attachments are for the exclusive and confidential use of the intended recipient. If you