Hi,
I've encountered a few issues since my recent upgrade from 4.0.4 to 4.0.6.
It would seem some of the variables I have set in RT_SiteConfig.pm don't
appear to be pushing through to RT_Config.pm.
As such, I am forced to modify RT_Config.pm direct before some changes
actually work.
ie.
Hi all,
I would like to create a comment box to submit quick comments in tickets you
I am browsing.
How can I make it submit the text as comment by default. I am missing
something from my code. New to Perl etc.
RT Says: Update type was neither correspondence nor comment. Update not
recorded.
Hi There,
I have Upgraded to 3.8.8, have installed all the correct modules and things
are looking good.
I have an issue with the RT::Extension::SLA Extension working with
BUSINESS::HOURS.
I have an SLA - General which sets a due date to +4 hours, this works great.
But I cannot seem to get it
