[rt-users] multiple logos on RT 4.2?

2015-05-07 Thread Susan K. McClure
I like the RT 4.2 Theme customization to replace the BPS logo with your own. Is it possible to upload multiple logos, and specify the use of different logos for different 1) Queues or 2) Dashboards and if so, how exactly? Thanks Susan K. McClure smccl...@rice.edu 713.348.4852

[rt-users] QueueDeactivatedScrips Extension install problem, postgres

2013-01-03 Thread Susan K. McClure
I tried to install the extension RT-Extension-QueueDeactivatedScrips from the -master.zip file to a RT 3.8.13 installation, using postgtresql for the Database. I had errors when I tried to run make initdb not with populating the database schema, but the second step that inserts the database

[rt-users] Error on Mark all messages as seen in ticket

2012-12-12 Thread Susan K. McClure
as to the problem please ? Thanks. Susan K. McClure Rice University smccl...@rice.edu We're hiring! http://bestpractical.com/jobs

[rt-users] Trying to use User_Local.pm and failing

2012-06-07 Thread Susan K. McClure
I have a 3.8.11 system, plus the May security patches. Since the security patch updated ../rt/lib/RT/User_Overlay.pm and we had already had a local change at .../rt/local/lib/RT/User_Overlay.pm, I am trying to modify our local version to match up with the new User_Overlay.pm. I am trying

Re: [rt-users] Trying to use User_Local.pm and failing

2012-06-07 Thread Susan K. McClure
Paul Thanks. It was that and some other syntax things in the User_Local.pm Susie -- Susan K. McClure smccl...@rice.edu 713.348.4852

[rt-users] post security patch, error for CurrentUserCanSee

2012-05-24 Thread Susan K. McClure
I applied the new security patch to my 3.8.11 system. I used the new ReferrerWhitelist config option and added my rt's hostname:port But, I now when I select any existing ticket, I get an internal RT error has occurred. message and the log file shows me [Thu May 24 15:30:16 2012] [error]: