Re: [rt-users] (no subject)

Hi, Andrea, please tell more about your environment : What's your Apache version ? RT was running over Apache + mod_perl, apache + fastcgi or apache + fastcgi + suexec? 2016-04-26 15:40 GMT-03:00 Andrea Caputto : > Hi, i was doing the upgrade, and everything was right,

Re: [rt-users] Setting Initial Ticket ID into a new installation

Hi, Try this : http://requesttracker.wikia.com/wiki/SetStartingId Enviado do meu iPhone > Em 14 de abr de 2016, às 17:07, UNODATA - Eder Miranda > escreveu: > > > Hi there, > > Greetings from São Paulo , Brazil. > > Do you happen to know how to set up the initial

[rt-users] Allow or block login based on remote IP address

Hi List, There is some way to allow or block user login based on specific remote IP address/range? E.g: Members of group 'Internal Users' can login only from 192.168.0.0/24 Members of group 'Field Staff' can login from any IP/mask User john can login only from IP 192.168.0.12 Thanks!

[rt-users] Querying tickets via RT::Rest

Hi,is possible to query tickets (including custom fields) filtering by custom fields using RT::Rest API?Thiago ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL

[rt-users] Apache 2 + Fastcgi + suexec configuration trouble

Hi, I'm installing RT 3.4.4 on Linux with fastcgi + suexec. When starting apache, all fastcgi processes dies with exit code 103.Looking at google and fastcgi site, I cannot find any tip about what is causing this error. Bellow is an piece of error log :[Thu Aug 24 16:53:22 2006] [notice] suEXEC

[rt-users] Load Custom Fields in Offline edits

Hi, i'm using RT 3.4.4, there's any way to create a ticket with CustomFields in Tools-Offline ? I,m referencing my custom fields in template, but only the default fields are loaded. TIA ___

[rt-users] RT 3.4.4 + SVN

Hi, Is there some RT 3.4.4 module providing integration with subversion? TIA. Thiago ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover

[rt-users] Field validation

Hi, there's some way to perform field validation in RT (mandatory fields, date formats, number formats, etc) ? Thiago ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: