[rt-users] Disabling and not showing fields

Hi everybody, does anybody have an idea how to make some fields not editable when creating a ticket? I need to make noneditable some custom fields and even some fields which are not custom. The other thing I would like to do is to not show some fields which are not custom fields (e.g.Cc or

Re: [rt-users] Disabling and not showing fields

for your comments, Tom. Tomáš Sára napsal(a): Hi everybody, does anybody have an idea how to make some fields not editable when creating a ticket? I need to make noneditable some custom fields and even some fields which are not custom. The other thing I would like to do is to not show some fields

Re: [rt-users] Preselect value

) and then write an action to set the value of the CF. IF this is the case and you have trouble with the scrip, I have many examples I can send you. If I'm wrong, then ignore my suggestion. :-) Kenn LBNL On 1/16/2009 5:26 AM, Tomáš Sára wrote: Hello, When I was configuring RT system

Re: [rt-users] Day of the week

localhost? None of this seem to work. Do you have any ideas what to do? Thank a lot, Tom. Marouane Himdi napsal(a): Sorry my $dayOfWeek = POSIX::strftime (%A, localtime ); $RT::Logger-debug(Day of Week is : $dayOfWeek ); Works for me Dr Marouane HIMDI - Mail Original - De: Tomáš Sára

Re: [rt-users] Day of the week

-5.4/Calc.pod Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com Tomáš Sára wrote: Hello everybody, is there a possibility to find out the day of the week out of the date? I sopose there should be a perl function for this. Am I right? I searched

[rt-users] Day of the week

Hello everybody, is there a possibility to find out the day of the week out of the date? I sopose there should be a perl function for this. Am I right? I searched mailing lists but I didn't find any information there. Thanks in advance for any help, Tom.

Re: [rt-users] Day of the week

Thanks for your answer. What you wrote works fine in shell. I need to do this in scrip. Is there any possibility? Thanks a lot for any comments, Tom. Matthew Seaman napsal(a): Tomáš Sára wrote: Hello everybody, is there a possibility to find out the day of the week out of the date? I

Re: [rt-users] Day of the week

= strftime %A, localtime; Dr Marouane HIMDI - Mail Original - De: Tomáš Sára s...@edhouse.cz À: Matthew Seaman matthew.sea...@thebunker.net Cc: rt-users@lists.bestpractical.com Envoyé: Vendredi 16 Janvier 2009 11h56:30 GMT +01:00 Amsterdam / Berlin / Berne / Rome / Stockholm / Vienne

[rt-users] Preselect value

Hello, When I was configuring RT system (version 3.8.2) I wanted to preselect value in Custom Field (type - select one value). Is there a possibility to do so? I searched mailing lists for answer to this question but I was not successful in finding the answer. Tahnks in advance for your help,

[rt-users] Default values for custom fields after opening form

Hello everybody, is there any possibility to set default values for some custom fields right after opening form, not after pressing create button. I found just the way of setting default values after pressing create button (you can find it here

Re: [rt-users] Unprivileged user cannot create ticket

It was it. Thanks a lot, problem solved. Drew Barnes napsal(a): Give Unprivileged SeeQueue rights perhaps? Tomáš Sára wrote: Hello everybody, first I have to say that I am new to RT system. After installing RT on our server I started to use it. It looks like a great system but it does