Re: [rt-users] Transitory error on login (LDAP against AD)

2012-03-02 Thread Zhang,Jun
I got the same error and I understand this must be minors, since my AD user is authenticated. The Users table in my rt4 database doesn't have a column called 'disable'. Removing the d_field line in RT_SiteConfig.pm and the error no longer show up. Looks like a bug. Jun -Original

Re: [rt-users] Transitory error on login (LDAP against AD)

2012-03-02 Thread Zhang,Jun
against AD) On 03/02/2012 12:48 PM, Zhang,Jun wrote: I got the same error and I understand this must be minors, since my AD user is authenticated. The Users table in my rt4 database doesn't have a column called 'disable'. Removing the d_field line in RT_SiteConfig.pm and the error no longer show

Re: [rt-users] Transitory error on login (LDAP against AD)

2012-03-02 Thread Zhang,Jun
-users@lists.bestpractical.com Subject: Re: [rt-users] Transitory error on login (LDAP against AD) On 03/02/2012 01:16 PM, Zhang,Jun wrote: Thomas, Since I'm new to RT, could you please tell where I did wrong in configuration? May be I need to change the order of the ExternalAuthPriority

Re: [rt-users] Transitory error on login (LDAP against AD)

2012-03-02 Thread Zhang,Jun
To: Zhang,Jun Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Transitory error on login (LDAP against AD) Your My_LDAP 'user' needs to be the fully qualified 'CN=s_dqs_svn,ou=people,dc=mdanderson,dc=edu'. And I hope that is a bogus password! Otherwise, I would change

[rt-users] AD user logged in, but no ticket is seen

2012-03-01 Thread Zhang,Jun
Ldap user authentication seems to work using RT-Authen-ExternalAuth. An AD user can login and create tickets in a queue, but next time the same user logged in he sees no open/closed tickets. Only root user can see all the tickets. Cannot add user rights to the AD user. Once I put the AD user