On 20/08/2014 18:33, Alex Vandiver wrote:
> On 08/18/2014 11:12 AM, m...@fv-berlin.de wrote:
>> we're running RT 4.2.5 and have noticed a minor annoyance.
>>
>> When you send an S/MIME-signed (not encrypted!) mail to RT to create a
>> ticket, the email body will be added as quoted text because "it'
Hi,
we're running RT 4.2.5 and have noticed a minor annoyance.
When you send an S/MIME-signed (not encrypted!) mail to RT to create a
ticket, the email body will be added as quoted text because "it's not
plain text". You can click on the quoted text to read it perfectly fine,
but this is still so
On 07/05/2014 16:40, Kevin Falcone wrote:
> On Wed, May 07, 2014 at 12:51:07AM +0200, m...@fv-berlin.de wrote:
>> used rt-serializer to dump the database,
>> used rt-importer.
>
> Yeah - those are the relevant steps you didn't mention.
> You're running into this bug I expect
> http://issues.bestpr
On 06/05/2014 22:26, Kevin Falcone wrote:
> On Tue, May 06, 2014 at 02:34:32PM +0200, m...@fv-berlin.de wrote:
>> Hi,
>>
>> I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
>> actual RT system works fine, fulltext search is up and running... but
>> the mailgate seems to unable t
Hi,
I just updated an old 3.8.4 RT to 4.2.3 and from what I can tell the
actual RT system works fine, fulltext search is up and running... but
the mailgate seems to unable to create tickets. heres the
apache2/error.log section:
[warning]: Use of uninitialized value $domain in pattern match (m//)
ath because its looking for 001.dat in
the wrong place. Is this a typo somewhere within the rt-importer script
or did I do something wrong?
Kind regards,
ms
this though: this
functionality is not transparent to the application, meaning that RT
would need to be modified to support this. Is this being worked on
already, or is this something that could be suggested?
Regards, ms
Hi,
didn't get a response there. Is there a way to solve this? Possibly
through debugging RT4 to see how its actually trying to connect to
searchd instead of how the config looks like it should?
Regards
On 04/12/2013 13:45, m...@fv-berlin.de wrote:
> On Jan 5 09:55:28 EST 2012, Luciano Ernesto d
On Jan 5 09:55:28 EST 2012, Luciano Ernesto da Silva wrote:
Hi,
did you ever receive an answer to your problem because I am encountering
the same thing (searchd running on 0.0.0.0:3312 but RT reporting it cant
connect to it / resolve localhost).
Additionally to what you already posted, I made su
: Duplicate key name
'CachedGroupMembers3' at /usr/share/request-tracker4/lib/RT/Handle.pm
line 515. (/usr/share/request-tracker4/lib/RT.pm:351)
DBD::mysql::st execute failed: Duplicate key name 'CachedGroupMembers3'
at /usr/share/request-tracker4/lib/RT/Handle.pm line 515.
Any pointers towards fixing this would be greatly appreciated!
Regards,
ms
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