1. I would like to restrict certain user to only view in Search field( in
upper right corner) but at the same time to not have ability to
administrate(not having Admincc role) tickets which are defined by it's
organization(department) name ? Such department name Requestor enters in
Mandatory
Problem is with Privacy field in Saved Charts frame I can't save created
chart in My saved searches , only in group searches where user is member of,
the same problem is when trying to save created query in My Saved searches,
although I discovered a bypass to problem in Query builder section