[rt-users] delete tickets matching a string with RTx-Shredder?

Hi all, Lately I ran into deep troubles with a loop creating dozens of tickets. Now I'm trying to delete tickets whose subject matches a certain string. I installed Shredder but haven't found a way to delete by subject match. What do you think I should do? Truly yours,

[rt-users] Notifications problem

Hi all, On creation of a ticket, I'd like a group of users to be notified about new tickets. Then I want only the ticket owner to be notified of future correspondence. How can I do that? Would rt-notify-group do the job? If yes is it possible to launch it through a scrip? Also the utility