Re: [rt-users] Attachments only work for privileged users
Excellent. Works a treat. Thanks! On Wed, Mar 30, 2016 at 5:34 PM Dustin Graves wrote: > Hi Geoff, > > If you’re talking about 4.4.0, this is a known issue that will be fixed in > 4.4.1. In the meantime, attached you’ll find a patch that should fix the > problem for you. > > Thank you, > Dustin > > > On Mar 30, 2016, at 5:18 PM, Geoff Fountain > wrote: > > > > As the title says... attaching something to a ticket only works for > privileged users. I'm guessing this is some sort of permissions issue, but > I am unable to find anything that explicitly allows or denies adding > attachments to a ticket. > > > > Anyone have any ideas? > > > > - gf > > - > > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > > * Washington DC - May 23 & 24, 2016 > - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
Re: [rt-users] Attachments only work for privileged users
Hi Geoff, If you’re talking about 4.4.0, this is a known issue that will be fixed in 4.4.1. In the meantime, attached you’ll find a patch that should fix the problem for you. Thank you, Dustin > On Mar 30, 2016, at 5:18 PM, Geoff Fountain wrote: > > As the title says... attaching something to a ticket only works for > privileged users. I'm guessing this is some sort of permissions issue, but I > am unable to find anything that explicitly allows or denies adding > attachments to a ticket. > > Anyone have any ideas? > > - gf > - > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Washington DC - May 23 & 24, 2016 fix_selfservice_attachments.patch Description: Binary data signature.asc Description: Message signed with OpenPGP using GPGMail - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
[rt-users] Attachments only work for privileged users
As the title says... attaching something to a ticket only works for privileged users. I'm guessing this is some sort of permissions issue, but I am unable to find anything that explicitly allows or denies adding attachments to a ticket. Anyone have any ideas? - gf - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016