Re: [rt-users] Automated time tracking
On 3/29/16 2:34 PM, Barton Chittenden wrote: Jim, I looked at https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but I didn't explicitly see anything that tracked how long the browser session containing the ticket had been open, which is what I really want. Ah, I see. Yeah, it's one more click to open the timer window. On Tue, Mar 29, 2016 at 2:18 PM, Jim Brandt> wrote: Hi Barton, RT 4.4 added a pop-up ticket timer. Is that what you're looking for? This blog post has a screenshot: https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt Jim On 3/29/16 2:14 PM, Barton Chittenden wrote: I was wondering if anyone knows of plugins that would allow for automatic tracking of time worked. There seem to be several plugins that create different interfaces for manually entering time (see https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules), but I'm looking for something more like https://toggl.com/ -- a wrapper around a javascript timer that will dump into the ticket's time worked. Has anyone developed anything like that? Thanks, ---Barton - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
Re: [rt-users] Automated time tracking
Jim, I looked at https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but I didn't explicitly see anything that tracked how long the browser session containing the ticket had been open, which is what I really want. On Tue, Mar 29, 2016 at 2:18 PM, Jim Brandtwrote: > Hi Barton, > > RT 4.4 added a pop-up ticket timer. Is that what you're looking for? > > This blog post has a screenshot: > > https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt > > Jim > > > On 3/29/16 2:14 PM, Barton Chittenden wrote: > >> I was wondering if anyone knows of plugins that would allow for >> automatic tracking of time worked. There seem to be several plugins that >> create different interfaces for manually entering time (see >> https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules >> ), >> but I'm looking for something more like https://toggl.com/ -- a wrapper >> around a javascript timer that will dump into the ticket's time worked. >> >> Has anyone developed anything like that? >> >> Thanks, >> >> ---Barton >> >> >> - >> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training >> * Washington DC - May 23 & 24, 2016 >> >> - > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Washington DC - May 23 & 24, 2016 > - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
Re: [rt-users] Automated time tracking
On Tue, Mar 29, 2016 at 02:14:01PM -0400, Barton Chittenden wrote: > I was wondering if anyone knows of plugins that would allow for automatic > tracking of time worked. There seem to be several plugins that create > different interfaces for manually entering time (see > https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules), > but I'm looking for something more like https://toggl.com/ -- a wrapper > around a javascript timer that will dump into the ticket's time worked. > > Has anyone developed anything like that? > > Thanks, > > ---Barton Hi Barton, I believe that RT 4.4 includes that functionality. Regards, Ken - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
Re: [rt-users] Automated time tracking
Hi Barton, RT 4.4 added a pop-up ticket timer. Is that what you're looking for? This blog post has a screenshot: https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt Jim On 3/29/16 2:14 PM, Barton Chittenden wrote: I was wondering if anyone knows of plugins that would allow for automatic tracking of time worked. There seem to be several plugins that create different interfaces for manually entering time (see https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules), but I'm looking for something more like https://toggl.com/ -- a wrapper around a javascript timer that will dump into the ticket's time worked. Has anyone developed anything like that? Thanks, ---Barton - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016 - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
[rt-users] Automated time tracking
I was wondering if anyone knows of plugins that would allow for automatic tracking of time worked. There seem to be several plugins that create different interfaces for manually entering time (see https://metacpan.org/search?q=RT%3A%3AExtension+time_type=modules), but I'm looking for something more like https://toggl.com/ -- a wrapper around a javascript timer that will dump into the ticket's time worked. Has anyone developed anything like that? Thanks, ---Barton - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016