I think
$ticket-Correspond(Content = $transaction-ContentAsMIME); is what you
search for.
Chris
Thanks Chris. Indeed. I missed that somehow. Actually, I am less interested
in Transaction::ContentAsMIME, which builds a message/rfc822 message, but
Attachment::ContentAsMIME does exactly what I
In the mean time I have found out an easier way of doing what I want:
my $transaction = RT::Transaction-new(RT::SystemUser);
$transaction-Load(43397);
my $user = RT::User-new(RT::SystemUser);
$user-Load($transaction-Creator);
my $ticket = RT::Ticket-new($user);
$ticket-Load(4747);
Am 16.04.2013 13:48, schrieb Maciej Dobrzanski:
$ticket-Correspond(Content = $transaction-Content);
I think
$ticket-Correspond(Content = $transaction-ContentAsMIME);
is what you search for.
Chris
Hello,
Often a person or a group of people have several open tickets for different
things and from time to time they will reply to an incorrect one. I'd like
to have the option either to move or to copy such misdirected correspondence
into the right ticket. Moving seems like a bad idea, because
