Re: [rt-users] Custom Scripts to delete Emails by Subject line

2015-06-29 Thread Lorraine Johnson
Hello All, Is it possible to assign one ticket to more than one user as well as assign the same ticket to more than one queue? if it's possible how can I achieve that? Thank you Regards Lorraine On Mon, Jun 29, 2015 at 6:43 AM, Jithoo, Bradley bradley.jit...@fnb.co.za wrote: Good-day forum,

Re: [rt-users] Custom Scripts to delete Emails by Subject line

2015-06-29 Thread k...@rice.edu
On Mon, Jun 29, 2015 at 10:02:39AM +, Lorraine Johnson wrote: Hello All, Is it possible to assign one ticket to more than one user as well as assign the same ticket to more than one queue? if it's possible how can I achieve that? Thank you Regards Lorraine Hi Lorraine, There

[rt-users] Custom Scripts to delete Emails by Subject line

2015-06-29 Thread Jithoo, Bradley
Good-day forum, i currently have an issue with RT, whereby i have an email that seems to be stuck in a loop and creates a ticket every few minutes, without a user sending an email. I have flushed fetchmail, and rebooted the system however this still persists. Is there any chance i get get some