Hello All,
Is it possible to assign one ticket to more than one user as well as assign
the same ticket to more than one queue? if it's possible how can I achieve
that?
Thank you
Regards
Lorraine
On Mon, Jun 29, 2015 at 6:43 AM, Jithoo, Bradley bradley.jit...@fnb.co.za
wrote:
Good-day forum,
On Mon, Jun 29, 2015 at 10:02:39AM +, Lorraine Johnson wrote:
Hello All,
Is it possible to assign one ticket to more than one user as well as assign
the same ticket to more than one queue? if it's possible how can I achieve
that?
Thank you
Regards
Lorraine
Hi Lorraine,
There
Good-day forum,
i currently have an issue with RT, whereby i have an email that seems to be
stuck in a loop and creates a ticket every few minutes, without a user
sending an email. I have flushed fetchmail, and rebooted the system however
this still persists. Is there any chance i get get some