Hi Raymond,
The following plugin may be what you are looking for.
https://metacpan.org/pod/RT::Extension::AdminConditionsAndActions
Best Regards
Martin
On 2016-03-22 13:49, raymond.teunis...@kpn.com wrote:
Hi,
I'm trying to find a way to add a custom scrip-condition, for when a
ticket is
Hi,
I'm trying to find a way to add a custom scrip-condition, for when a ticket is
merged.
The thing I basically want is that when ticket 1 is merged into ticket 2 (which
is closed), it automagically sets the status of ticket 2 to open. I'm running
RT 4.2, and I'm not good in Perl. Can anyone
