t Deptuch
Sent: Tuesday, March 29, 2016 12:18 PM
To: 'rt-users@lists.bestpractical.com' <rt-users@lists.bestpractical.com>
Subject: [rt-users] Customizing the New ticket page on the RT Self service
portal
I am trying to figure out when logged into the RT self service portal, if I can
I am trying to figure out when logged into the RT self service portal, if I can
modify the way the list of Queues shows up when creating a new ticket? By
default the Queue name and description are cluttered together, and have the
same font size/color making it a little less user friendly then I
