Re: [rt-users] Customizing the New ticket page on the RT Self service portal

2016-03-29 Thread Parish, Brent
/$QueueName.html") { +<%$queue->Name%> +% } else { +<%$queue->Name%> % } - +<%$queue->Description%> +% } + <%init> my $queues = RT::Queues->new($session{'CurrentUser'}); $queues->UnLimit; From: rt-users [mailto:rt-users-boun...@lists.bestpracti

[rt-users] Customizing the New ticket page on the RT Self service portal

2016-03-29 Thread Robert Deptuch
I am trying to figure out when logged into the RT self service portal, if I can modify the way the list of Queues shows up when creating a new ticket? By default the Queue name and description are cluttered together, and have the same font size/color making it a little less user friendly then I